Name: Dreams Natura Resort & Spa - All Inclusive
Address: SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, Cancún, 77500
Telephone: +52 998 689 0400
Rating: 8.6

Dreams Natura Resort & Spa - All Inclusive, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, mx

Luxurious Accommodation

Dreams Natura Resort & Spa - All Inclusive, nestled in Cancún, offers 5-star accommodation with air-conditioned rooms, free WiFi, and a range of amenities. The guest rooms feature modern comforts like flat-screen TVs and private bathrooms, ensuring a comfortable stay.

Exciting Facilities

Guests can enjoy a variety of facilities, including an outdoor swimming pool, fitness centre, and a terrace to unwind. The resort also offers a kids' club, perfect for families, and a business centre for those mixing work with leisure.

Unforgettable Experiences

With activities like snorkeling and easy access to popular attractions like Playa Petempich and La Isla Shopping Mall, Dreams Natura Resort & Spa promises a memorable stay for all guests. Book now for an unforgettable vacation experience!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

769 reviews

Highlights

+Excellent staff service
+Great activities for families

Could Improve

–Unpleasant odors around the hotel
–Limited luxury experience for families

Cleanliness6.9

There were mentions of unpleasant odors and poor conditions in some areas.

Service9.3

Numerous mentions of exceptional service and attentiveness from the staff.

Location8.9

The resort is a great choice for families, although it can get crowded.

Room Quality8.8

The room quality exceeded expectations, contributing positively to the overall stay.

Amenities8.3

Amenities are good, but some areas, like the spa, received mixed reviews.

Value for Money8.8

Overall, guests felt it was a fair value for the experience offered.

Food and Beverage8.9

The food options were well-received, especially at El Patio.

Overall Experience8.9

Guests had a great time, particularly appreciating the service and atmosphere.

Marian

Solo Traveller · Jul 2026

Good vacation

Liked:The rooms were clean and spacious.

Disliked:Nice property

via Nuitee

larryeo2023

Family · Jun 2026

Something for Everyone

Liked:We took our family of 17, four families ranging from age 69 to 3, for a vacation after a stressful number of years dealing with family health issues caring for 95 year old parents. The staff of Dreams was kind and welcoming at every offering. The food was fantastic! The buffet at World Cafe provided something for even our pickiest eaters. The adults agreed that the Oceana was their favorite meal, while the kiddos enjoyed ice cream and smoothies at Coco's Cafe. The variety of the pools provided a perfect match for the different age group interests, while their proximity layout allowed parents to observe the different groups from one central base. The Barefoot Grill was frequently utilized by all for food and drinks. The staff even served our 6 year old's, which made them feel very important. The rooms were so clean, and the tile floors, with the bathrooms just inside the entry door, allowed for a quick rinse-off of the young ones before they could contaminate the beds. The noise level in the hallways was acceptable. Our kids were possibly the loudest as they called to each other between rooms. There were lots of families. Our kids quickly found others their age that joined them in the lazy river and water slide. We loved the live music that happened almost every day. Oh, and the spa! The highlight for our 18 year old granddaughter. She orchestrated a 'spa day' for all of the women. Definitely her highlight of the trip. This was a good value for our large family. Everyone found something that captured their interest. We will definitely consider a return trip.

via tripadvisor

778selvins

NONE · Jun 2026

Lack of Operations

Liked:The availability of the restaurants is very bad; reservations are needed before 4 p.m., and only two slots are open per hour. If you can't get a reservation, they send you to the buffet, which definitely needs a lot of variety and quality. I stayed 7 nights, and on 3 of them, I could book in à la carte restaurants. The service needs a lot of attention; it's noticeable that they need more staff to be able to serve the guests.

via tripadvisor

kjanet2001

NONE · Jun 2026

Fantastic resort

Liked:Please ignore the negative reviews. We just got back from a six night stay and the resort was fantastic! Everything from the food, service, pools and cleanliness exceeded our expectations. I was checked in as a UVC member and had preferred club. I love having the preferred restaurant as well as the pool.Special thanks to Hector, Roger and Jesus in the preferred club pool who made the stay extra special always finding chairs and super thoughtful to my son. The entertainment was great lots of variety. I visited many hotels in Mexico area this has exceeded my expectations. The beach was the only downfall which we knew going into it but we did take a taxi one day Puerto Morales and we’re able to experience clear water only 20 minutes away! if you are a UVC member you can experience the hydrotherapy for 56 USD for 50 minutes it was well worth it and the was amazing. The waterpark, lazy river was really fun as well as the rock climbing. Nightly entertainment had a large variety from saxophone, violinist to liveband in the lobby to a specialty shows in the theater and even a Mexico soccer game night. Highly recommend this resort

via tripadvisor

Location

How to Find Us

SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum

Cancún · mx

+52 998 689 0400

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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