Name: Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
Address: Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, Cancún, 77500
Telephone: +52 998 283 3900
Rating: 8.6

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, MX

Luxurious All-Inclusive Resort & Casino

Unmatched Amenities: From a fitness centre to a children's playground, this 5-star resort offers a wide range of amenities to cater to every guest's needs.

Exquisite Dining Options: Indulge in a variety of culinary delights at the on-site restaurant serving American, Caribbean, and Indian cuisine, with options for vegetarians, vegans, and gluten-free guests.

Breathtaking Views and Entertainment: Some rooms offer stunning sea views, while guests can also enjoy activities like tennis and access to a casino for a memorable stay.

Book your stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

741 reviews

Highlights

+Great staff service
+Fun activities

Could Improve

–Housekeeping issues
–Long check-in time

Cleanliness8.2

Housekeeping needs improvement with missing sheets, towel, and leaking toilet.

Service9.2

Exceptional service from butlers and helpful staff overall.

Location8.7

Strategically placed bars and restaurants; clean beaches.

Room Quality8.2

Room was perfect, cleaned and restocked well each day.

Amenities8.8

Beautiful property with great kids play area.

Value for Money8.5

Pricy but expected due to booking at peak season.

Food and Beverage8.5

Very good food quality at breakfast; mixed quality at dinner.

Overall Experience8.8

Wonderful family experience with some room for improvements.

Abraham

Family With Children · Sep 2026

Liked:My wife, our 3.5-month-old baby and I just spent a few days at the Royalton in Cancun for a little family staycation and we honestly had such an amazing time. This was one of our first little getaways together as a family of three, so it was already going to be special for us. From the minute we arrived, though, everyone made us feel so welcome. Having such a young baby obviously means you have a few extra needs here and there, and the staff were incredibly accommodating. Nothing ever felt like we were asking too much, and everyone was always happy to help. It really allowed us to relax, enjoy the resort and just have some quality time together as a family. The service across the entire resort was amazing. It didn’t matter which department we were dealing with, everyone was friendly, helpful and always had a great attitude. The food was really good, our room and the resort were always incredibly clean, and we were genuinely impressed with how well everything was taken care of. But what stood out to us more than anything was the people. We especially want to mention Andy García from Booking Concierge. He was amazing from the beginning and really went out of his way to take care of us. He was always checking in, helping us with restaurant reservations and anything else we needed, and making sure we were enjoying ourselves. Even helping us arrange a little extra time before checkout made things so much easier with the baby. Those may seem like small things, but when you’re away with a 3.5-month-old, they make a huge difference. Andy and the rest of his team made us feel like they genuinely cared about our experience rather than just doing their jobs. We also really appreciated how kind everyone was with our baby—it made the whole trip feel that much more welcoming. You can have a beautiful hotel, great food and nice rooms, but at the end of the day it’s the people who make you remember a place and want to come back. That was definitely the case here.

via Nuitee

U8305YPchrisj

Family · Aug 2026

Excellent family experience

Liked:Excellent amenities and service

via tripadvisor

rebeccadB2014UG

Friends Getaway · Aug 2026

Excellent stay

Liked:Lovely hotel staff are amazing. Daniel the mixologist was brilliant different cocktail every day delivered to your sunbeds he really made our holiday . Also Jeronimo at the hideaway bar and Jesus at the Martini mix bar were always attentive and very friendly

via tripadvisor

41ajm

Couples · Aug 2026

Royalton Hideaway

Liked:The amenities are outstanding our butler Sergio was the best, they have too many employees that just there to keep pressuring you to buy over the all inclusive which was just bad also all the restaurants the food was subpar except point bistro which was amazing.

via tripadvisor

Location

How to Find Us

Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500

Cancún · MX

+52 998 283 3900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

-Bed types are subject to availability according to the hotel occupancy. -The Environmental Sanitation Taxes has to be paid at front desk in Mexican Pesos, at a rate of $79.20 MXN per room per night is excluded and will be charged at departure. A deposit may be required at the property.

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