Name: Haven Riviera Cancun - All Inclusive - Adults Only
Address: Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569, Cancun, 77569
Telephone: 52-998-889 9600
Rating: 9.2

Haven Riviera Cancun - All Inclusive - Adults Only | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Conference space, Snorkeling nearby

Location

Cancun, MX

Luxurious Spa Experience

Indulge in massages, body treatments, and facials at the onsite spa, followed by relaxation in 4 outdoor swimming pools and an outdoor tennis court.

All-Inclusive Dining and Entertainment

Savor local and international cuisines at 7 restaurants, enjoy 24-hour room service, and unwind at various bars and lounges offering refreshing drinks.

Elegant Accommodations and Events

Stay in stylish guestrooms with premium bedding, balconies, and modern amenities. For events, the property offers a business center, expansive meeting space, and attentive concierge services.

To book your stay at this upscale, all-inclusive adults-only property in Cancun, visit now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

694 reviews

Highlights

+Friendly staff
+Beautiful property
+Great pool areas
+Good room cleanliness

Could Improve

–Inconsistent food quality
–Staff engagement varies

Cleanliness8.4

Some reviews indicated dirtiness in elevators, which affected the overall perception of cleanliness.

Service9.4

General consensus praises staff friendliness and helpfulness, with exceptions noted.

Location9.7

Located in a beautiful area close to the beach, enhancing the overall experience.

Room Quality9.4

Rooms were noted as spotless and comfortable, adding positively to the experience.

Amenities9.4

The second pool was relaxing and a unique offering for guests.

Value for Money9.4

The consensus is that the price paid is justified by the quality of offerings.

Food and Beverage7.9

Comments highlight dissatisfaction with food quality and presentation at multiple dining venues.

Overall Experience9.9

Despite some issues, guests overall enjoyed their stay and would recommend the hotel.

Location

How to Find Us

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569

Cancun · MX

52-998-889 9600

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
A deposit may be required at the property.

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