Name: The Westin Cancun Resort & Spa
Address: Boulevard Kukulcan KM 20, Cancún, 77500
Rating: 8.2

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The Westin Cancun Resort & Spa, Cancún | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Cancún, mx

Luxury Resort with Private Beaches:

Located at the serene end of Cancun's Hotel Zone, The Westin offers exclusive white-sand beaches overlooking the Caribbean Sea and Nichupte Lagoon.

Elegant Guestrooms and Dining:

Indulge in modern decor and a welcoming ambiance in the bright guestrooms. Explore a diverse culinary journey at the specialty restaurants, featuring everything from authentic Mexican dishes to fresh seafood, all while enjoying stunning sea views.

Premium Amenities and Activities:

Unwind on the private beach, take a dip in one of the 4 outdoor pools, or treat yourself at the Heavenly Spa. With an array of leisure activities like surfing, tennis, and golf, The Westin ensures a memorable Cancun escape.

Book now for an unforgettable experience at The Westin and create lasting memories in Cancun.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

3,930 reviews

Highlights

+Good location
+Friendly service
+Clean beach

Could Improve

–High restaurant prices
–Issues with room quality
–Cleanliness concerns

Cleanliness7.8

Some reviews highlight issues like insufficient room cleaning and a cockroach sighting.

Service9.3

Multiple reviews praised the staff's helpfulness and positive interactions during the stay.

Location9.3

Reviews consistently mention the excellent location close to attractions and the beach.

Room Quality7.2

Complaints about dated rooms, discomfort, and specific issues such as ventilation and broken lamps.

Amenities8.3

Good amenities like pools and beach access, but some areas under renovation were noted.

Value for Money7.7

Issues with high restaurant prices and quality of food negatively impacted perceived value.

Food and Beverage7.3

Complaints about restaurant quality and breakfast options were significant.

Overall Experience8.8

Overall pleasant experiences despite some specific issues impacting ratings in other categories.

Basel

Solo Traveller · Jun 2026

Liked:Nice beach, daily activities by the swimming pool area, friendly staff, shaded parking, excellent breakfast buffet, concierge gave alot of useful information regarding surrounding area, restaurants and excursions

Disliked:Sports bar didn't have formula f1 >:(

via Nuitee

rashida

Couple · Jun 2026

Good

Liked:The beach of the hotel area

Disliked:Staffs, are very rude

via Nuitee

Suchita

Couple · Jun 2026

Great stay, price increased than what was confirmed while making the booking on booking.com by 3,500/- inr which is

Liked:Very pretty, good beach.

Disliked:Check out is 10 am

via Nuitee

Darcy

Extended Group · Jun 2026

A nice short break

Liked:Good location in the Hotel Zone. Right across from La Isla Shopping Mall and close to nice restaurants. Room was nice and the facilities are very good also.

Disliked:Breakfast was okay but could offer better selection.

via Nuitee

Location

How to Find Us

Boulevard Kukulcan KM 20

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Starting April 1, 2021, a tourist tax of 224.00 MXN pesos (approximately USD 11.00) will apply to all foreign visitors over 15 years old. Please visit: https://www.visitax.gob.mx//sitio/ to pay this required tax prior to your arrival. All breakfast packages include 2 adults. Additional breakfast can be purchased on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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