Quality Inn Rochester West

Mixed reports: several guests report dirty rooms, sticky carpets and missing shower curtains, while others describe rooms and linens as clean and crisp. Overall leans below average due to multiple cleanliness failures.

Mixed service: one front-desk agent praised as pleasant and professional, but multiple reports of no staff present, long waits despite early check-in requests, and no compensation or assistance when problems occurred.

Frequently cited as a positive (convenient and good for the price), though a few guests felt the neighborhood was unsafe or unattractive. Overall a strong attribute for most guests.

Rooms vary: some appear updated and comfortable, while others are rundown with broken fixtures, odd fittings (toilet seat), noisy conditions, and occasionally required room changes.

Basic amenities (fridge, microwave, parking, complimentary breakfast) are appreciated when functional, but guests reported broken machines, no drinking water at reception/vending, and poor bathroom ventilation.

Several guests explicitly call the stay 'worth the money' and praise price/location/cleanliness relative to cost; a minority feel poor value when rooms or service were unacceptable.

Complimentary breakfast is a positive and saves money for guests, but quality issues were noted (burnt omelets, limited plain egg options).

Overall mixed: some regular, satisfied guests and good value impressions, contrasted with several disappointing stays that included cleanliness, maintenance, service, and safety concerns. Net sentiment slightly positive.