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Quality Inn Rochester West

Rochester · US

Quality Inn Rochester West

7
Very Good771 reviews
  1. Hotel Collection
  2. /Hotels in Rochester
  3. /Quality Inn Rochester West
WiFi availableFree WiFiParkingFree ParkingLaundry washed per local authority guidelinesBusiness center

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Rochester, US

Walkability

37
Walk
59
Bike

Convenient Location

Located just 3 miles from the Greater Rochester International Airport, Quality Inn offers easy access to the airport and is a short drive away from the University of Rochester and Rochester city centre.

Comfortable Accommodation

Each guest room at Quality Inn is thoughtfully decorated in neutral tones with dark wood furnishings, providing a cozy and inviting atmosphere. Guests can enjoy amenities such as free Wi-Fi, cable TV, and coffee/tea making facilities.

Business and Leisure Facilities

Whether you're traveling for business or leisure, Quality Inn has you covered with a fitness centre, business centre with copy/fax services, and a 24-hour reception. Don't miss out on the daily continental breakfast served in the lobby.

Book your stay at Quality Inn today for a convenient and comfortable experience in Rochester, New York.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Quality Inn Rochester West

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1956 Lyell Avenue

Rochester · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, pre-paid debit card are not accepted at the property. - We do NOT accept cash payment instead of credit cards. No cash payment will be accepted upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

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Save up to 35%

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Guest Reviews

What Guests Say

7.0

Very Good

771 reviews

Highlights

  • +Good location
  • +Good value for money
  • +Clean/updated rooms reported by some guests
  • +Pet friendly
  • +Comfortable beds and bedding
  • +In-room fridge and microwave available
  • +Complimentary breakfast
  • +Friendly front-desk agent (in at least one report)
  • +Plenty of parking

Could Improve

  • –Dirty rooms / sticky carpets reported
  • –Broken or missing amenities (microwave, coffee machine, shower curtain, shower knob)
  • –No staff present / poor service responsiveness
  • –No drinking water available at reception/vending
  • –Unsafe or unkept surroundings for some guests
  • –Noise at night preventing sleep
  • –Poor bathroom ventilation
  • –Breakfast quality issues (burnt omelets, limited options)
Cleanliness5.5

Mixed reports: several guests report dirty rooms, sticky carpets and missing shower curtains, while others describe rooms and linens as clean and crisp. Overall leans below average due to multiple cleanliness failures.

Service6.5

Mixed service: one front-desk agent praised as pleasant and professional, but multiple reports of no staff present, long waits despite early check-in requests, and no compensation or assistance when problems occurred.

Location8.5

Frequently cited as a positive (convenient and good for the price), though a few guests felt the neighborhood was unsafe or unattractive. Overall a strong attribute for most guests.

Room Quality6.0

Rooms vary: some appear updated and comfortable, while others are rundown with broken fixtures, odd fittings (toilet seat), noisy conditions, and occasionally required room changes.

Amenities6.5

Basic amenities (fridge, microwave, parking, complimentary breakfast) are appreciated when functional, but guests reported broken machines, no drinking water at reception/vending, and poor bathroom ventilation.

Value for Money8.5

Several guests explicitly call the stay 'worth the money' and praise price/location/cleanliness relative to cost; a minority feel poor value when rooms or service were unacceptable.

Food and Beverage7.0

Complimentary breakfast is a positive and saves money for guests, but quality issues were noted (burnt omelets, limited plain egg options).

Overall Experience7.5

Overall mixed: some regular, satisfied guests and good value impressions, contrasted with several disappointing stays that included cleanliness, maintenance, service, and safety concerns. Net sentiment slightly positive.

Robert

Couple · Oct 2026

1

I will never stay there again

Disliked:The rooms smell and roaches

via Nuitee

Natalia

Couple · Oct 2026

9

Quite well.

Liked:Staff, breakfast.
Disliked:There was no microwave in our room.

via Nuitee

Kathy

Family With Children · Oct 2026

6
Liked:All was good but it was a loud weekend cause we asked for the quiet floor but both night there was a group of very loud people in the lobby till all hours of the night and we could hear them so didn’t get much sleep.
Disliked:The property was great and the person at the desk to was great no issues with them at all.

via Nuitee

Natalia

Couple · Sep 2026

9

Everything was fine.

Liked:Good breakfast. The Wegmans supermarket is nearby, about 4-minute drive. No problem with parking.
Disliked:Nothing.

via Nuitee

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