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The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

Rochester · US

The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

8.9
Excellent283 reviews
  1. Hotel Collection
  2. /Hotels in Rochester
  3. /The Strathallan Rochester Hotel & Spa, Tapestry by Hilton
WiFi availableFree WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Rochester, US

Luxurious Accommodations

Indulge in a stay at The Strathallan - a DoubleTree by Hilton, offering elegantly designed rooms and suites with modern amenities including flat-screen TVs and refrigerators. Upgrade to a suite with a fully equipped kitchen for added convenience.

Dining Excellence

Savor delicious meals at The Grill at Strathallan Hotel Rochester, serving delectable breakfast, lunch, and dinner options. For a more private dining experience, take advantage of the convenient room service available to all guests.

Convenient Location

Situated just minutes away from the airport and the city center, our hotel provides easy access to popular attractions such as the University of Rochester and the Memorial Art Gallery. Book your stay now for a memorable experience at The Strathallan.

Loading rooms and rates...

Location

How to Find Us

550 East Avenue

Rochester · US

+1 585-461-5010

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

283 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Convenient to areas of interest

Could Improve

  • –Disgusting room condition
  • –High price for value
Cleanliness6.5

The room is absolutely disgusting! There are stains all over the walls, ceiling and furniture.

Service10.0

Friendly staff and they were very accommodating.

Location10.0

Great location with many restaurants within walking distance.

Room Quality8.0

Room was a semi-suite, design was dated and kitchen needed updates.

Amenities9.5

Exercise room is acceptable; decent parking available.

Value for Money8.5

Quite pricy for the quality received, especially given the conditions of the room.

Food and Beverage8.5

Would love complimentary breakfast.

Overall Experience10.0

While there were positives, the cleanliness issue greatly affected the overall satisfaction.

Gloria

Solo Traveller · Sep 2026

10

Overall, very nice spot!

Liked:Location
Disliked:Bar/ restaurant was a little dirty and service was a little slow

via Nuitee

Audrey

Extended Group · Sep 2026

6

Overpriced and need implicit bias training.

Liked:The bed was comfortable and the location of the venue my party and I attended was near.
Disliked:My party was told the " bonfire area was being used ( twice) as we didn't know we had to sign it out or reserve it. The staff ( males) on the L floor were quite rude on the elevator ( twice) as the elevator arow pointed down and my group was heading to the upper floor. They seemed upset that we were on the same elevator as them. Also, I sense a little racial tension with some staff ( males) as I am an African American woman. The energy seemed off. My party was told to " move to another location" as we were told areas to smoke cigarette's, however a male approached us and said, " I can't have you smoking out here by the pit because we serve food here. Miscommunication from YOUR staff. racial tension again. 45% not welcomed or embraced.

via Nuitee

Scott

Couple · Aug 2026

9
Liked:Great staff ..great location ..Nice gym
Disliked:Bed wasn’t great

via Nuitee

Richard

Couple · Aug 2026

8
Liked:Location was convenient. Close to restaurants and sites
Disliked:Nothing

via Nuitee

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