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Hampton Inn & Suites Rochester Downtown

Rochester · us

Hampton Inn & Suites Rochester Downtown

9.1
Exceptional489 reviews
  1. Hotel Collection
  2. /Hotels in Rochester
  3. /Hampton Inn & Suites Rochester Downtown
Secured parkingSwimming poolAccess to nearby indoor poolFitness facilities (surcharge)Non-smoking roomsLift / Elevator

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Swimming pool, Lift / Elevator, Express check-in/check-out, Safety deposit box

Location

Rochester, us

Convenient Location

Located in the heart of Rochester, Hampton Inn & Suites Rochester Downtown offers easy access to popular attractions like George Eastman House and Susan B Anthony House. University of Rochester and Seneca Park are also just a short drive away.

Comfortable Accommodation

The air-conditioned rooms at our 3-star hotel are equipped with modern amenities including a TV and complimentary toiletries, ensuring a comfortable stay for our guests.

Exceptional Service

Our dedicated staff at the 24-hour front desk are always ready to assist you, making sure your needs are met promptly and efficiently.

Experience the best of Rochester at Hampton Inn & Suites Rochester Downtown. Book your stay now for a memorable and convenient visit.

Loading rooms and rates...

Location

How to Find Us

101 South Union Street

Rochester · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HAMPTON INN & SUITES ROCHESTER DOWNTOWN

Guest Reviews

What Guests Say

9.1

Exceptional

489 reviews

Highlights

  • +Clean rooms
  • +Friendly staff
  • +Great location
  • +Good breakfast

Could Improve

  • –High price
  • –Issues with bedding
  • –Dinner menu not appealing
Cleanliness9.4

Multiple mentions of clean rooms and well-managed property.

Service9.9

Staff received positive feedback for attentiveness and professionalism.

Location9.4

Central location with convenient access to attractions.

Room Quality8.9

Rooms are described as nice but noted issues with bedding.

Amenities8.9

Amenities were good, but some dining options were criticized.

Value for Money8.4

Rated a bit high by some guests; perceived as overpriced by a few.

Food and Beverage8.4

Breakfast received positive remarks, but dinner options lacked appeal.

Overall Experience9.4

Overall provided a pleasant stay with a few minor issues.

Glykeria Eri

Family With Children · May 2026

1

Ruined by check-in

Disliked:The lady who checked us in had the worst customer service I’ve ever experienced, period in over 50 years!!!!

via Nuitee

Rajeev

Solo Traveller · Apr 2026

10
Liked:Excellent location. On-site restaurant and all of the other hotel amenities you could want (breakfast, pool, fitness, etc.).

via Nuitee

shirley

Family With Children · Apr 2026

9

Awesome. Deserve a 10 rating. I gave it a 9 due to the parking situation. I will stay here again .

Liked:Enjoyed my stay. Everything was clean and the staff was available and accommodating. The breakfast was very good. The bed was amazing.
Disliked:No parking on the premises. Had to use the overflow parking across the street. Just have to make sure you have everything you need from your car before parking. There was an issue with the TV in the room. Staff was there to assist.

via Nuitee

Smullen

Solo Traveller · Apr 2026

10
Liked:Everything
Disliked:N/a

via Nuitee