Name: Fairfield Inn and Suites by Marriott Rochester West/Greece
Address: 400 Paddy Creek Circle, Rochester, NY 14615
Telephone: +1 585-621-6050
Rating: 9

Fairfield Inn and Suites by Marriott Rochester West/Greece | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingSwimming poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Rochester, us

Convenient Location

Located in Rochester, New York, Fairfield Inn and Suites by Marriott Rochester West/Greece offers a prime spot near The Mall at Greece Ridge and Greater Rochester International Airport.

Comfortable Accommodations

Each room features a microwave, refrigerator, and private bathroom with a hairdryer. Select suites even come with a sofa bed for added comfort.

Great Amenities

Enjoy free Wi-Fi access, a complimentary hot breakfast with a variety of options, on-site fitness center, 24-hour front desk, meeting facilities, and free parking during your stay.

Book your stay at Fairfield Inn and Suites by Marriott Rochester West/Greece for a convenient and comfortable experience in Rochester!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

537 reviews

Highlights

+Friendly staff
+Good breakfast
+Clean facilities
+Comfortable rooms

Could Improve

–Long check-in times
–Inconsistent room cleanliness
–Amenities not working

Cleanliness8.0

Some complaints about room cleanliness and maintenance, with specific issues noted.

Service9.5

Overall positive remarks about staff friendliness and smooth check-in.

Location9.5

Convenient location with access to nearby attractions.

Room Quality8.5

Rooms are generally spacious but have some cleanliness issues.

Amenities8.5

Several amenities available, but some were noted as out of order.

Value for Money9.0

Pricing was seen as reasonable, though some guests disputed value based on conditions.

Food and Beverage10.0

High praise for breakfast options and quality.

Overall Experience9.0

Generally positive experience with some highlighted drawbacks.

Georgina

Family With Children · Aug 2026

Decent hotel, good location, good for families

Liked:We stayed with our family for one night, and overall, it was a pleasant experience. The room was clean, and the hotel has great potential for a longer stay. Breakfast exceeded our expectations, offering a wide variety of options. Additionally, there was a full-time coffee bar and cookies available in the lobby at all times. Parking was free, although the lot was a bit challenging to navigate. Conveniently, the hotel is located right next to two family-friendly restaurants: Applebee's and Olive Garden.

Disliked:The first staff member we encountered during check-in was very pleasant. We had three children in our room, which had two queen beds, so we asked if a rollaway bed was available. He looked for one but unfortunately, none were available. He was very professional and nice throughout our interaction. We also requested extra pillows, and he told us to let him know when we returned from our event, and he would bring them to our room. When we returned late, around 11 PM, I called the front desk to request extra pillows. The lady who answered sounded annoyed and insisted that I needed to come to the front desk to collect them. Although we were already in our pajamas, I went down anyway. When I arrived, she rudely asked, “How many people are in your room, anyway?” I was taken aback by her tone, especially since we had listed everyone staying in our room when we booked, and a previous staff member had been very pleasant. Her attitude was unexpected, and she treated my request for pillows as if it were a significant inconvenience to her. Additionally, the pool was closed for maintenance the next day, which was disappointing. We had specifically checked that the hotel had a pool and that it was open before selecting our room. Overall, our visit was brief, so it was fine despite these issues.

via Nuitee

Nevine

Extended Group · Aug 2026

Hotel ok but breakfast staff has poor customer service spirit

Liked:Room were comfortable and spacious Bed is very comfortable

Disliked:the hotel was full , Monday morning They ran out of breakfast food ( eggs / sausages etc around 8:40 am . We did notify the reception and the person responsible for breakfast . But The lady responsible for breakfast was quite rude ,she waited till 8:50 to address the guests she said “ we stop making new food at 8:45 . We made enough already!! Not sure enough based on what ? They had so many guests that day . It was fully booked . So many guest were trying to get something to eat At exactly 9 am She was even went to remove all left items such as bread muffins from buffet and locked the yogurt fridge . Was actually rude to some guests in front of me.

via Nuitee

John

Solo Traveller · Jul 2026

I arrived and was met with a rude and despondent clerk.

Disliked:The receptionist was rude.

via Nuitee

Rosemary

Couple · Jul 2026

Very enjoyable.

Liked:Breakfast was very good. Different each day. A lot of hot food choices.

via Nuitee

Location

How to Find Us

400 Paddy Creek Circle

Rochester · us

+1 585-621-6050

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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