Rochester · us
Hilton Garden Inn Rochester Downtown, NY
9
Exceptional335 reviews
HILTON GARDEN INN ROCHESTER DOWNTOWN, NY
Rochester · us
Check-in / Check-out
From 03:00 PM · Until 11:00 AM
Classification
3-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center
Location
Rochester, us
Luxurious Accommodations
Experience comfort and convenience at Hilton Garden Inn Rochester Downtown. Each room is equipped with modern amenities like a TV, air conditioning, microwave, and coffee machine. The private bathrooms are stocked with complimentary toiletries, ensuring a relaxing stay.
Impressive Facilities
Take advantage of our indoor pool, fitness centre, and on-site restaurant. Whether you want to unwind with a swim, stay active during your travels, or indulge in delicious meals, we have you covered. Additionally, benefit from free WiFi, luggage storage, and laundry services for a seamless experience.
Prime Location
Conveniently situated near popular attractions like Rochester Riverside Convention Center and The National Museum of Play, our hotel is the perfect choice for both leisure and business travelers. Explore the city with ease and make the most of your stay at Hilton Garden Inn Rochester Downtown.
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Location
Policies
Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Exceptional
334 reviews
Highlights
Could Improve
Most reviews mention that rooms were clean, but one review indicated some dissatisfaction with cleanliness due to being split into dirty rooms.
Overall, guests enjoyed the friendliness of the staff, although there were a few mentions of slow service and communication issues.
Convenient location was frequently highlighted as a positive attribute.
Rooms were described as huge and nice, but there were issues with room temperature and an incident with being assigned dirty rooms.
Amenities were mentioned, but there were some complaints about the restaurant and fitness facilities.
Some found the pricing to be a bit high, but satisfactory for the quality provided.
There were criticisms about the breakfast quality and coffee, suggesting room for improvement.
Despite some issues, many enjoyed their stay and appreciated the service and location.
williamfN9190SL
Business · Jul 2026
Worst Ever Hotel Experience + valuable items stolen by hotel staff
via tripadvisor
huntern398
Family · Jul 2026
Horrible customer service
via tripadvisor
Leroy
Couple · Jul 2026
Will be back
via Nuitee
Jacqueline
Solo Traveller · Jun 2026
Great location great staff a nice place to sleep for the night.
via Nuitee
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