Playa del Carmen · MX
Iberostar Selection Paraíso Maya - All Inclusive
8.1
Excellent155 reviews
Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Playa del Carmen, MX
Luxurious Accommodation
Indulge in comfort and style at Iberostar Paraiso Maya with spacious rooms equipped with modern amenities, including free WiFi, flat-screen TVs, and private bathrooms with deluxe toiletries.
Entertainment and Relaxation
Unwind with evening entertainment options or pamper yourself with a rejuvenating massage at the on-site spa. Stay active at the tennis court, fitness centre, or outdoor pool, ensuring a perfect balance of leisure and recreation.
Exceptional Dining Experience
Savour a delightful culinary journey with a variety of dining options, including a restaurant serving delectable dishes and a scrumptious breakfast buffet to start your day right.
Experience luxury and comfort at its finest - book your stay at Iberostar Paraiso Maya now for an unforgettable getaway.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
The reservation charge will appear on the credit card statement in the name of: Hotelera Playa Paraíso, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playa Paraíso, S.A. de C.V., based in Mexico. An environmental fee of 32.57 mxn per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the main reservation holder be 18 years or older at the time of check-in at the hotel. Effective April 1, 2026, presenting a CURP will be mandatory at check-in for all guests of Mexican nationality. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Highlights
Could Improve
Beach areas had animals climbing on chairs and guests' belongings, reducing perceived cleanliness despite other areas being noted as clean.
Several staff available to assist with the all-inclusive stay; service generally helpful and attentive.
Location described as clean and amenity-rich, but the beach quality was criticized ('La playa muy fea') and suffers from animals on the beach.
Standard quality for this hotel tier
Property is fully loaded with amenities and these were highlighted positively.
Headline and comments indicate the stay was 'worth the price'—good value.
Food described as delicious; dining is a clear positive.
Overall positive experience (worth the price, helpful staff, good food and amenities) but marred by beach issues and animals affecting beach cleanliness.
Dedra
Couple · Jun 2026
Worth the price
via Nuitee
Trevor
Couple · Nov 2025
We had an enjoyable stay but service received does not match the price. Also very big resort and you
via Nuitee
Kristyna
Family With Young Children · Jan 2025
Very good
via Nuitee
Amin
Young Couple · Dec 2024
A visually stunning resort, but marred by poor food quality, cleanliness issues, and bad services.
via Nuitee