Name: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal Puerto Juarez, Playa del Carmen, 77710
Rating: 9.6

Banyan Tree Mayakoba, Playa del Carmen | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Playa del Carmen, mx

Luxurious Villas with Private Pools and Gardens

Indulge in the ultimate luxury experience at Banyan Tree Mayakoba, where each villa boasts a private pool, landscaped garden, and a spacious layout. Relax on your private sun terrace or unwind in the large bathroom with an iPod docking station.

Gourmet Dining and Bars

Satisfy your culinary cravings at our 11 specialty restaurants offering a variety of international cuisines. Enjoy Thai delicacies at Saffron and sip on cocktails at Reflections Bar by the outdoor pool for a truly immersive dining experience.

Full-Service Spa and Recreational Activities

Pamper yourself at the Banyan Tree Spa with rejuvenating massages and body treatments. Stay active at the gym or embark on a mangrove boat tour. Golf enthusiasts can perfect their swing at El Camaleón Golf Club just steps away.

Experience luxury and relaxation at its finest at Banyan Tree Mayakoba. Book your stay now for an unforgettable getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.6

Exceptional

396 reviews

Highlights

+Exceptional staff
+Beautiful amenities
+Great location

Could Improve

–Housekeeping issues
–Inconsistent service at times

Cleanliness8.9

Issues with housekeeping and incorrect service response.

Service9.9

The staff was phenomenal and made guests feel welcome.

Location10.0

Beautiful property in an excellent location.

Room Quality9.9

Impeccably designed hotel and ocean view room was dreamy.

Amenities10.0

Heated pool, spa treatments, and other great amenities.

Value for Money9.4

Pricey food but overall good value considering the quality.

Food and Beverage8.9

Delicious food but considered pricey.

Overall Experience10.0

Overall a wonderful stay with a few minor service hiccups.

joanaaZ6903MB

Couples · Jun 2026

Worth the visit!

Liked:Beautiful place, amazing food and great service.

via tripadvisor

P7516MEmattl

Couples · Jun 2026

Exceptional service. Great food. Beautiful setting.

Liked:This was our second visit this week to Cello! The food, atmosphere, and service are exceptional! Rafael served our table and delivered exceptional service! Elias attended our table two nights ago. What a wonderful experience! Each night, they brought a desert for our anniversary and each night they took their time to have conversation. Both made it a very pleasant evening.

via tripadvisor

Z9728GDgabrielaj

Couples · Jun 2026

Great service

Liked:The food was good and very good service

via tripadvisor

C3933XMamym

Couples · Jun 2026

A Magical evening

Liked:We had dinner at Cello. Armando was excellent and made our anniversary celebration exceptional. Thank you! Highly recommend.

via tripadvisor

Location

How to Find Us

Carretera Federal Chetumal Puerto Juarez

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Note that children over six years old will have to pay 50% of adult breakfast. Guests can request an airport transfer for an additional cost. Please contact property directly for further details. Please note that the credit card used during booking must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Explore More