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#593, 1401 Lavaca Street, Austin, TX 78701.
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Banyan Tree Mayakoba

Playa del Carmen · mx

Banyan Tree Mayakoba

9.6
Exceptional363 reviews
  1. Hotel Collection
  2. /Hotels in Playa del Carmen
  3. /Banyan Tree Mayakoba
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Playa del Carmen, mx

Luxurious Villas with Private Pools and Gardens

Indulge in the ultimate luxury experience at Banyan Tree Mayakoba, where each villa boasts a private pool, landscaped garden, and a spacious layout. Relax on your private sun terrace or unwind in the large bathroom with an iPod docking station.

Gourmet Dining and Bars

Satisfy your culinary cravings at our 11 specialty restaurants offering a variety of international cuisines. Enjoy Thai delicacies at Saffron and sip on cocktails at Reflections Bar by the outdoor pool for a truly immersive dining experience.

Full-Service Spa and Recreational Activities

Pamper yourself at the Banyan Tree Spa with rejuvenating massages and body treatments. Stay active at the gym or embark on a mangrove boat tour. Golf enthusiasts can perfect their swing at El Camaleón Golf Club just steps away.

Experience luxury and relaxation at its finest at Banyan Tree Mayakoba. Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Carretera Federal Chetumal Puerto Juarez

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Note that children over six years old will have to pay 50% of adult breakfast. Guests can request an airport transfer for an additional cost. Please contact property directly for further details. Please note that the credit card used during booking must be presented at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

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BANYAN TREE MAYAKOBA

Guest Reviews

What Guests Say

9.6

Exceptional

363 reviews

Highlights

  • +Exceptional staff
  • +Beautiful amenities
  • +Great location

Could Improve

  • –Housekeeping issues
  • –Inconsistent service at times
Cleanliness8.9

Issues with housekeeping and incorrect service response.

Service9.9

The staff was phenomenal and made guests feel welcome.

Location10.0

Beautiful property in an excellent location.

Room Quality9.9

Impeccably designed hotel and ocean view room was dreamy.

Amenities10.0

Heated pool, spa treatments, and other great amenities.

Value for Money9.4

Pricey food but overall good value considering the quality.

Food and Beverage8.9

Delicious food but considered pricey.

Overall Experience10.0

Overall a wonderful stay with a few minor service hiccups.

Navigator66376378642

Couples · May 2026

10

Fabulous stay

Liked:Wow! What an experience, this resort is one of the most beautiful that we’ve had the pleasure of staying in. The staff in all areas of the resort are truly fantastic and so friendly, a special mention to the beach staff and Paco for being so helpful and welcoming.

via tripadvisor

637heatherq

Couples · May 2026

10

Beachside room worth it

Liked:Had an incredible time. Stayed in an ocean view balcony suite, right next to the beach. Jesus was very friendly and provided excellent service our whole stay. Staff knew I was taking Spanish lessons while here and gave me a nice note and Spanish flashcards! Would definitely recommend

via tripadvisor

ignasl2019

Couples · May 2026

10

Beach Deluxe

Liked:We had a wonderful villa and enjoyed our stay very much. We have spent every day at the beach and one particular thing that stood out was the service by Gamaliel. I work in sales and I am myself very customer focused and so I was especially glad to be treated this well. If you read this, thank you for making our stay carefree and so enjoyable!! Ignas&Annika

via tripadvisor

aroojk2024

Family · May 2026

10

Gamaliel at the beach!

Liked:Gamaliel is the star of Sands, absolute best service at the beach! We have been going here for the past 12 years and he's always the warmest and kindest. Always smiling and willing to go out of the way, really makes us feel like we are back home every time. His service is one of the main highlights of our stay each time and one of the main reasons that keeps us coming back! Having travelled quite a bit, his service remains as the absolute best out of all the places and he is truly such an asset to this resort!

via tripadvisor