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Playacar Palace - All Inclusive

Playa del Carmen · mx

Playacar Palace - All Inclusive

9.4
Exceptional416 reviews
  1. Hotel Collection
  2. /Hotels in Playa del Carmen
  3. /Playacar Palace - All Inclusive
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Playa del Carmen, mx

Luxurious All-Inclusive Resort in Playa del Carmen

Beautiful Outdoor Pool and Guided Tours

Enjoy a refreshing swim at the outdoor pool with a swim-up bar and discover nearby archeological sites with guided tours arranged by the hotel. End your day with exciting nightly entertainment.

Upscale Guestrooms and Amenities

Unwind in elegantly furnished guestrooms equipped with a flat-screen LCD TV, fully stocked minibar, upscale bath amenities, bathrobes, and slippers. Indulge in 24-hour room service and turndown service for the ultimate comfort.

Complimentary Access to Sister Hotels

Explore Cancún with complimentary access to Playacar Palace's sister hotels, excluding Le Blanc. Make the most of your vacation with a variety of options at your fingertips.

Book now for an unforgettable stay at Playacar Palace - All Inclusive.

Loading rooms and rates...

Location

How to Find Us

Fraccionamiento Playacar, Bahia del Espiritu Santo

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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PLAYACAR PALACE - ALL INCLUSIVE

Guest Reviews

What Guests Say

9.4

Exceptional

416 reviews

Highlights

  • +Great service
  • +Delicious food
  • +Beautiful resort
  • +Excellent location
Cleanliness9.3

General sentiment from reviews indicates that the resort was beautiful and spotless.

Service9.8

Multiple reviews highlight exceptional service, particularly praising staff members like Silvia, Elvia, and Leticia.

Location9.3

Great location, very close to 5th avenue and the Cozumel ferry; mentioned positively.

Room Quality8.8

Comfortable rooms were noted, though room specifics weren't elaborated.

Amenities9.3

Amenity options such as pools and activities for every mood were well-received.

Value for Money9.3

All-inclusive resort exceeded expectations, indicating good value.

Food and Beverage9.3

Delicious meals and dining experiences received positive remarks, including specific server praises.

Overall Experience9.8

Overall experience described as one of the best vacations, with high recommendations.

midlifes2026

Family · May 2026

10

Amazing Experience!

Liked:Amazing experience! Excellent location, delicious food, lots of shows and entertainment and the staff is amazing. Special shoutout to the playroom staff Martha Odette and Yarell, they were kind and fun and the kids loved them. Will be returning as soon as we can!

via tripadvisor

jeanbN6896SP

Couples · May 2026

10

Special Romantic Dinner

Liked:Ricordo, manager of the Italian Restaurant at Playacar Palace invited us to a special Romantic dinner on the Terrace for our last night of our stay. It was so kind and delicious! Our waiter Fabion was fantastic and said they want all their guests to feel special. Chefs Leonel and Edwin prepared an excellent four course dinner of pear and brie salad, cauliflower crema soup, surf and turf, finished with an amazing caramel lava cake with ice cream and fruit. We also had a very nice red Zinfandel wine from the Puglia Italy region - an area we plan on visiting and staying at a Palace Resorts property. This dinner was a highlight of our stay at Playacar Palace. Thank you so much for your kindness and talent.

via tripadvisor

stevefY359FP

Couples · May 2026

10

Shout out to the staff for making this resort our favorite!

Liked:Always have a great time when we come here! The staff is awesome!! Sylvia, Perla, Daniela, And, Pamela are all great while serving us at the pool remember our drinks and always checking up on us! Manuela, David and, Israel are awesome at the buffet! The pool concierge, Ignacio and Marvin always says hi and strives to help whenever they see you carrying towels or not shaded from the umbrella. Even the lifeguard Ignacio is very personable.

via tripadvisor

E6286SCmonicaa

Couples · May 2026

10

We had a fabulous meal at Momo’s!

Liked:Momo’s at Playacar is the best in food and service! Our server Abner was so kind and attentive!

via tripadvisor