Playa del Carmen · mx
Occidental at Xcaret Destination - All Inclusive
8.2
Excellent2,313 reviews
OCCIDENTAL AT XCARET DESTINATION - ALL INCLUSIVE
Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 11:00 AM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Playa del Carmen, mx
Family-Friendly Activities and Facilities
The Occidental at Xcaret Destination offers a wide range of activities suitable for the entire family, from supervised children's programs to snorkeling lessons. With 7 swimming pools, spa services, and a nightclub, there is something for everyone to enjoy.
Unlimited Xcaret Xperience Package
Guests can elevate their experience with the Occidental Unlimited Xcaret Xperience (UXX) package, which grants unlimited access to the renowned Xcaret Park. With over 40 exhibits and attractions, this package ensures a memorable stay filled with adventure and exploration.
Culinary Delights and Entertainment
Indulge in a culinary journey at the resort's 11 restaurants and 10 bars, including a disco for vibrant nightlife. From D'Oriental to El Pescador, each dining venue offers a unique gastronomic experience.
Experience the best of both worlds at Occidental at Xcaret Destination - book now for an unforgettable stay!
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Location
Policies
Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Please note long pants are obligatory at all specialty restaurants. Shorts, sleeveless shirts and beach sandals are not allowed. The bars and restaurants serve both national and international drinks. If you would like a particular brand, it might be available at an extra charge. 24 Hour All Inclusive Please note that children from 0 to 1 years old can stay for free. The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
2,313 reviews
Highlights
Could Improve
Very strong mold smell in many areas including our room.
Standard quality for this hotel tier, but some issues with staff knowledge.
Beautiful location near the beach and wildlife.
Uncomfortable sofabed, and issues with hot water.
Instalaciones, restaurantes, amenidades son muy buenas.
Food quality does not match the price at this hotel.
Food was ordinary and lacked variety.
Felt like paradise despite some issues.
462elyasb
Family · Jun 2026
Cancun Getaway
via tripadvisor
felipesancheznegrete
Family · Jun 2026
An awesome hotel
via tripadvisor
760americab
Family · Jun 2026
Love this paradise and friendly staff
via tripadvisor
sunshine4812026
NONE · Jun 2026
Exhausted from being in this resort
via tripadvisor
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