Name: Palmaïa The House of AïA All Inclusive Wellness Resort
Address: Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa del Carmen, 77710
Telephone: +52 55 8526 6112

Palmaïa The House of AïA All Inclusive Wellness Resort, Playa del Carmen | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Playa del Carmen, mx

Luxurious All-Inclusive Resort

Palmaïa – The House of AïA offers breathtaking views of the Caribbean Sea, boasting large pools, a spa, 5 exquisite restaurants, and suites with private terraces. Nestled between the sea and the jungle, guests can unwind and immerse themselves in nature.

Wellness and Personal Growth

Experience wellness programs like yoga, meditation, and cacao ceremonies at Palmaïa. With a 24-hour fitness center and holistic practices, guests can rejuvenate their mind, body, and soul.

Family-Friendly with Gourmet Dining

Families can enjoy children's activities led by Waldorf Educators, along with plant-based menus at specialty restaurants and a food truck. Indulge in massages and therapies at the spa with a natural cenote and temazcal.

Book your stay at Palmaïa - The House of AïA for a holistic and luxurious retreat near Playa del Carmen!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.5

Exceptional

303 reviews

Leonardo

Couple · Jul 2026

Everything was great and I enjoyed it so much

Liked:The food and the service

Disliked:Nothing

via Nuitee

Natalie

Couple · Jul 2026

A truly exceptional experience in every sense - we can’t wait to be come back!

Liked:Everything about Palmaïa is beautiful! You get an ocean front resort that is still tucked away in the jungle. We got to see so much wildlife simply by walking the grounds. The design and intention behind each space is also exceptional and there are so many unique spots to explore. The rooms were spacious, bright and comfortable!

via Nuitee

Natalie

Solo Traveller · Jul 2026

Liked:As many others have said, the food is good. And the rooms are well stocked with nutritious snacks and drinks which was nice.

Disliked:- Lack of classes/variety; only a few classes - not at all what was described. They claim on website over 50 activities - there's nowhere near that!!! You realise when you're there that every day is the same limited options - and they include an evening DJ as one of those sessions! I was there for a week and every day was roughly the same with 1 yoga/breathing session (and you have to get up before 7am - if you want to rest and lie in and miss those, there's no other opportunity for the rest of the day for yoga). The only other activities are the DJ set (!), some kind of music/sound bath thing or meditation in the afternoon, 1 art session and on some days a ceremony like a cacao ceremony. There's literally no other exercise/workout/yoga/movement classes or anything else. That's surprising considering how much you're paying and considering the claim of 50 activities. - It's supposed to be a disconnect and yet the only way to communicate to find out what's going on is by whatsapp with your assigned "guide" (and the texts are endless). - It's overpriced - I've stayed at other wellness retreats a third of the price with much better classes and overall experience. I would pay (as I did) for a good wellness retreat but this just wasn't worth what they are charging. - Overall, there's something really weird about it that just doesn't work - the trying to be high-end gourmet restaurants mixed with some of instructors being really lovely, earthy, genuine people but their energy/the message not matching with the strange, boxy modern main building and surroundings that doesn't feel like a retreat at all - it feels kind of disconnected with the earth and yet they're trying to sell this crafted wellness experience. Something doesn't feel genuine about it, particularly as it's so unbelievably overpriced compared with what they're offering.

via Nuitee

Neelam

Solo Traveller · May 2026

Exceptional place!

Liked:The staff. Every single staff member we encountered was a super star. Our nomads Karen and Esteban worked so hard along with everyone else to make sure our stay was flawlessly perfect!

Disliked:There are a lot of fermented foods. Too many can be a recipe to not feel well. Perhaps having a recommendation so people take it easy around certain foods. I spent 2 days in my room because I wasn't feeling well.

via Nuitee

Location

How to Find Us

Paseo Xaman - Ha Manzana1, Fracc Playacar

Playa del Carmen · mx

+52 55 8526 6112

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation. In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.5

Exceptional

303 reviews

Leonardo

Couple · Jul 2026

Everything was great and I enjoyed it so much

Liked:The food and the service

Disliked:Nothing

via Nuitee

Natalie

Couple · Jul 2026

A truly exceptional experience in every sense - we can’t wait to be come back!

via Nuitee

Natalie

Solo Traveller · Jul 2026

Liked:As many others have said, the food is good. And the rooms are well stocked with nutritious snacks and drinks which was nice.

via Nuitee

Neelam

Solo Traveller · May 2026

Exceptional place!

Liked:The staff. Every single staff member we encountered was a super star. Our nomads Karen and Esteban worked so hard along with everyone else to make sure our stay was flawlessly perfect!

via Nuitee