Playa del Carmen · MX
Platinum Yucatan Princess Adults Only - All Inclusive
8.5
Excellent1,373 reviews
Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Playa del Carmen, MX
Luxurious Suites with Spa Baths
Indulge in the ultimate relaxation experience with our suites featuring spa baths, TV, and air conditioning. Enjoy the comfort of bathrobes, a minibar, and an iPod dock in your room for a truly lavish stay.
Gourmet Dining and Entertainment
Savor a variety of culinary delights at our 1 international buffet and 4 a la carte restaurants without the need for reservations. After dining, unwind at the nightclub or enjoy the entertainment provided by our staff.
Recreational Activities and Wellness
Stay active with access to a tennis court and fitness center, or simply lounge by the outdoor swimming pool. For a pampering session, visit our spa and wellness center for a range of rejuvenating treatments.
Experience luxury and relaxation at Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort. Book now for an unforgettable stay!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that we have a Municipality Tax of MXN 35 per room per night for the 1st guest, MXN 23.46 per room per night for the 2nd guest, and MXN 17.60 per room per night for the 3rd guest, for all bookings. This Tax will be paid directly at the property at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,373 reviews
Highlights
Could Improve
A musty odor was noted on arrival, not due to housekeeping but humidity; overall cleanliness is decent.
Employees were consistently described as friendly and helpful, with special mentions of staff going above and beyond.
The property is well-located with easy walking access; however, caution is advised due to the rocky beach.
Rooms were described as nice and simple with effective amenities, such as hot water and a well-stocked fridge.
The main pool, swim-up bar, and beach activities were well-received, providing enjoyable experiences.
Overall perceived value is good; unique features and quality services justify the price.
Buffet and specialty restaurants had a variety of dishes; food was deemed good, with some standout offerings.
Overall, a highly enjoyable vacation with positive interactions and activities, reflecting a good experience.
Selene Berenice
Solo Traveller · Sep 2026
Estuvo bn para un dia
via Nuitee
Bardales Palma
Couple · Sep 2026
Excelente estancia, excelente comida y excelente staff
via Nuitee
Giovanni
Couple · Sep 2026
Great facilities horrible check in staff
via Nuitee
82darcied
Solo Travel · Aug 2026
Thanks Enrique
via tripadvisor
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