Name: Platinum Yucatan Princess Adults Only - All Inclusive
Address: Prolongación 5ta Avenida Manzana 20 Lote 006, Playa del Carmen, 77710
Rating: 8.5

Platinum Yucatan Princess Adults Only - All Inclusive, Playa del Carmen | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Playa del Carmen, mx

Luxurious Suites with Spa Baths

Indulge in the ultimate relaxation experience with our suites featuring spa baths, TV, and air conditioning. Enjoy the comfort of bathrobes, a minibar, and an iPod dock in your room for a truly lavish stay.

Gourmet Dining and Entertainment

Savor a variety of culinary delights at our 1 international buffet and 4 a la carte restaurants without the need for reservations. After dining, unwind at the nightclub or enjoy the entertainment provided by our staff.

Recreational Activities and Wellness

Stay active with access to a tennis court and fitness center, or simply lounge by the outdoor swimming pool. For a pampering session, visit our spa and wellness center for a range of rejuvenating treatments.

Experience luxury and relaxation at Platinum Yucatan Princess Adults Only - All InclusiveAll Suites & Spa Resort. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

1,334 reviews

Highlights

+Great service from friendly staff
+Beautiful property and good location

Could Improve

–Room had a musty odor at check-in
–Rocky beach conditions

Cleanliness7.5

A musty odor was noted on arrival, not due to housekeeping but humidity; overall cleanliness is decent.

Service9.4

Employees were consistently described as friendly and helpful, with special mentions of staff going above and beyond.

Location9.0

The property is well-located with easy walking access; however, caution is advised due to the rocky beach.

Room Quality8.4

Rooms were described as nice and simple with effective amenities, such as hot water and a well-stocked fridge.

Amenities8.4

The main pool, swim-up bar, and beach activities were well-received, providing enjoyable experiences.

Value for Money8.4

Overall perceived value is good; unique features and quality services justify the price.

Food and Beverage8.5

Buffet and specialty restaurants had a variety of dishes; food was deemed good, with some standout offerings.

Overall Experience8.4

Overall, a highly enjoyable vacation with positive interactions and activities, reflecting a good experience.

mirandak651

Couples · Jun 2026

Beautiful resort, completely relaxed!

Liked:This resort was awesome! We have stayed at the other side of this resort property (Grand Sunset) twice and this year we went for the all adults side. It was wonderful!! The rooms were super clean, the bed was very comfortable and the staff was above and beyond! They had so many activities that were fun for adults but they weren’t just loud music parties and drinking (although you could do that if you wanted). We went for an anniversary with another couple and we just totally relaxed and enjoyed the property, great food and fun events. The entertainment staff (Jonathan, Luna, Ramses, I know I’m forgetting some names) were soooo fun! They weren’t pushy or in your face but rather they were friendly, welcoming and genuine. We had a fantastic time getting to know them. The service is wonderful, everyone you cross is just welcoming and smiling and they make you feel totally at ease and settled. We stayed in Building 3 and we loved it! The resort was not very full/busy due to the seaweed issue on the beach, but we loved it even more. We’re pool people anyways. The grounds are immaculate and everyone there takes care of this place. We will definitely be back!

via tripadvisor

stephanieaR5713HQ

Solo Travel · Jun 2026

My go to resort for Playa del Carmen

Liked:This was my 2nd time traveling solo here, and much as with my first experience at this resort I was beyond impressed. The staff truly were so incredibly welcoming, and I was always taken care. I'm horrible with names, so I apologize for not being able to single anyone out. But honestly, across the board, there was not one incident where I did not feel safe or cared for. Which when you are a single female traveling alone in a foreign county is so important. I am coming back here in the fall with a friend and am so excited to share this place with her.

via tripadvisor

Q7500IBdaisym

Couples · Jun 2026

Best quiet, clean, amazing adult get away place for couple.

Liked:Great adult resort to stay quiet, and very clean place, nice staff members greets with smile on their face. Respects each other and guests. Very approachable and kind hearted especially Israel who's at the main entrance to greet everyone and ready to help. We thank him so much for making our stay feels like we are very welcome on this resort and assuring everything will be great during these days. I would like to thank the waiters at The Buffet Yucatan in the morning especially Rosenberg, Alberto, Miguel, Bryan, and Fernando for a great service that they provided. And lastly the hostess that greets us whenever we come to the Buffet Dining named Karen, the smile and the warmth welcome all the time. Thank you so much to all and I appreciate every hard work you've shown. We will be coming back to this resort again. Probably in August 2026. And hoping to see everyone soon. Great, Amazing resort! Daisy Mantha From Ontario, Canada.

via tripadvisor

abigailmE804KZ

Friends Getaway · Jun 2026

Best vacation ever

Liked:Amazing and fast service. And an amazing thank you to the people at the buffet Yucatán AM waiters: Alberto, Rosenberg and Miguel. Hostess Karen. Thank you for your amazing service.

via tripadvisor

Location

How to Find Us

Prolongación 5ta Avenida Manzana 20 Lote 006

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that we have a Municipality Tax of MXN 35 per room per night for the 1st guest, MXN 23.46 per room per night for the 2nd guest, and MXN 17.60 per room per night for the 3rd guest, for all bookings. This Tax will be paid directly at the property at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

1,334 reviews

Highlights

+Great service from friendly staff
+Beautiful property and good location

Could Improve

–Room had a musty odor at check-in
–Rocky beach conditions

Cleanliness7.5

A musty odor was noted on arrival, not due to housekeeping but humidity; overall cleanliness is decent.

Service9.4

Employees were consistently described as friendly and helpful, with special mentions of staff going above and beyond.

Location9.0

The property is well-located with easy walking access; however, caution is advised due to the rocky beach.

Room Quality8.4

Rooms were described as nice and simple with effective amenities, such as hot water and a well-stocked fridge.

Amenities8.4

The main pool, swim-up bar, and beach activities were well-received, providing enjoyable experiences.

Value for Money8.4

Overall perceived value is good; unique features and quality services justify the price.

Food and Beverage8.5

Buffet and specialty restaurants had a variety of dishes; food was deemed good, with some standout offerings.

Overall Experience8.4

Overall, a highly enjoyable vacation with positive interactions and activities, reflecting a good experience.

mirandak651

Couples · Jun 2026

Beautiful resort, completely relaxed!

via tripadvisor

stephanieaR5713HQ

Solo Travel · Jun 2026

My go to resort for Playa del Carmen

via tripadvisor

Q7500IBdaisym

Couples · Jun 2026

Best quiet, clean, amazing adult get away place for couple.

via tripadvisor

abigailmE804KZ

Friends Getaway · Jun 2026

Best vacation ever

Liked:Amazing and fast service. And an amazing thank you to the people at the buffet Yucatán AM waiters: Alberto, Rosenberg and Miguel. Hostess Karen. Thank you for your amazing service.

via tripadvisor