Name: Tukan Hotel Playa del Carmen
Address: 5a Ave Norte Entre 14 Y 16, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-8731255
Rating: 6.6

Tukan Hotel Playa del Carmen | Member Rates | Dyme

Free WiFiStreet parkingHealth or beauty spa nearbyHealth or beauty spa nearbyConcierge serviceProposal/romance packages available

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Health or beauty spa nearby, Proposal/romance packages available, Free WiFi, 24-hour front desk, Terrace, Garden

Location

Playa del Carmen, MX

Experience an unforgettable getaway at Tukan Hotel Playa del Carmen, where relaxation meets vibrant city life.

Scenic Views

Take in stunning views from our rooftop terrace and lush garden, providing the perfect backdrop for a peaceful retreat or a romantic evening.

Culinary Delights

Satisfy your palate at La Ceiba, our on-site restaurant, offering delicious meals and a cozy bar/lounge for unwinding after a day of exploration.

Ideal Location

Nestled just steps from Quinta Avenida and a short walk to Playa del Carmen Main Beach, our hotel places you in the heart of it all, with shopping and entertainment just around the corner.

Indulge in the perfect escape at Tukan Hotel Playa del Carmen—book your stay today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

6.6

Good

106 reviews

Highlights

+Great staff service
+Convenient location

Could Improve

–Room issues
–Lack of amenities like fridge and microwave

Cleanliness5.1

Issues with humidity and mold in the initial room.

Service8.0

Staff were polite, friendly, and helpful.

Location7.6

Great location near the beach and nightlife.

Room Quality6.5

Initial room had issues, but the second room was satisfactory with working AC.

Amenities6.5

Cozy pool area and amenities available, but lack of fridge and microwave.

Value for Money6.0

Overall satisfactory experience as a 3-star hotel.

Food and Beverage7.1

Breakfast buffet was good.

Overall Experience6.0

Overall satisfactory experience, would consider staying again.

Rocio

Family With Children · Mar 2026

Liked:Nothing

Disliked:We couldn't sleep. The music was so loud, starting in the morning..I was unable tomsleep until 5 am. We had a rough day the following day. Then, looking for another place. Waste of money and time. The area is not for kids. People drinking, drunk, drinks in the beach... Awful.

via Nuitee

Maria

Family With Children · Feb 2026

Liked:Location breakfast

Disliked:Loud music next door

via Nuitee

Szaboo

Couples · Feb 2026

Great people. Great deal.

Liked:Well, despite the other reviews I’m giving it a 4 star. Here’s why; It’s very inexpensive, so what’s the expectation. Amenities, it had a phone, tv, heat pump. It’s bare bones. However, everything worked as it should. It’s clean. A couple hundred peso as a tip and it gets cleaner. The box on the patio, as mentioned in another review, is your heat pump. If you don’t want it blowing on you as you sit outside, then turn it off. The sliding door, if it doesn’t latch perfect the way you like it, then lay a stick in the bottom. The water is a mineral water that does come out of the taps in Mexico. Is what it is. Towels, sheets, linens. All clean. And the noise, bring some ear plugs, your right on 5th Ave and the action doesn’t stop. I was so tired being out all day I slept right through it. And there is a tourist tax collected at check in. Everywhere. I think it was 60 peso a night. Or $5 Canadian. We didn’t use anything else at the hotel, we just ate at all the different restaurants literally everywhere. Didn’t need a fridge, just cross the street and buy single beers, they’ll even open them for you. Front desk is friendly and accommodating. As far as security, Don’t bring valuables to any downtown hotel anywhere. Just dont. We felt safe regardless and no one meddled with our things. Don’t go in there expecting the world. It’s a great deal for what it is. We are already looking to go back. So much to do around there.

via tripadvisor

Pouya

Solo Traveller · Feb 2026

given the price, for a short stay, its ok.

Liked:It was alright given the price! But that neighbourhood is quite noisy (as expected), and the fortunately the walls are not that great so i could hear the noise every time. It was very annoying at night!

Disliked:the noise coming to my room

via Nuitee

Location

How to Find Us

5a Ave Norte Entre 14 Y 16, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-8731255

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> <li>Guests can access their rooms with a mobile device.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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