Name: The Palm at Playa
Address: 8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-128 0191
Rating: 7.8

The Palm at Playa, Playa del Carmen | Member Rates | Dyme

Free WiFiPool umbrellasPool sun loungersArea shuttle (surcharge)24-hour front deskTerrace

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Area shuttle (surcharge), Free WiFi, 24-hour front desk, Terrace, Garden, Luggage storage

Location

Playa del Carmen, MX

Experience the vibrant heart of Playa del Carmen at The Palm at Playa, your ideal getaway.

Unwind in Luxury

Take a dip in our refreshing outdoor pool or soak in the hot tub, designed for ultimate relaxation. Our stylish bar and poolside lounge await you with delightful drinks to elevate your evenings.

Modern Comforts

Stay connected with complimentary wireless internet access while enjoying your favorite shows on Smart televisions in our well-appointed 66 guestrooms. With thoughtful amenities like rainfall showerheads and laptop-compatible safes, your comfort is our priority.

Convenient Location

You’re just steps away from the famous Quinta Avenida, ensuring easy access to local attractions and exquisite dining options. Our area shuttle service makes exploring this incredible destination a breeze.

Discover the perfect blend of comfort and convenience. Book your stay at The Palm at Playa today!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.8

Very Good

139 reviews

Highlights

+Great location
+Friendly service

Could Improve

–Cleanliness issues
–Room condition below expectations

Cleanliness6.9

The reviews indicated issues with cleanliness, particularly in the rooms and the overall condition of the hotel.

Service8.3

Guests noted friendly service from staff and good responsiveness to issues.

Location8.9

Centrally located near shops, nightlife, and the beach, although it can be noisy.

Room Quality6.8

Rooms were older than expected, with missing amenities and some maintenance issues.

Amenities7.4

Limited amenities, particularly the worn condition of pool chairs and issues at the rooftop bar.

Value for Money7.8

Reviewers felt the hotel was affordable for its location but was more run down than anticipated.

Food and Beverage8.4

The rooftop bar and nearby dining options received positive feedback.

Overall Experience7.8

Mixed feelings overall; some positive experiences but significant issues noted.

Location

How to Find Us

8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-128 0191

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.