Name: Soho Playa Hotel
Address: Calle 24, Corner Avenida 10, Playa del Carmen, 77710
Rating: 8.8

Soho Playa Hotel, Playa del Carmen | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Playa del Carmen, mx

Luxurious Urban Style Rooms

Experience the urban chic ambiance in our air-conditioned rooms featuring modern decor and city views from private balconies. Enjoy amenities like a flat-screen TV, safe, and fridge for a comfortable stay.

Exclusive Beach Club Access

Take advantage of our special prices for access to the renowned Mamitas Beach Club, Kool Beach, and Martina. Immerse yourself in the vibrant beach scene and soak up the sun on the Riviera Maya's stunning shores.

Convenient Location and Excursions

Located near major attractions like Mamitas Beach and Playa del Carmen Main Square, our hotel is the perfect base for exploring the area. Don't miss the nearby ADO Bus Station, Cozumel Island ferry, and Playacar Mayan Ruins for a memorable stay.

Book now for an unforgettable stay at SOHO PLAYA and make the most of your Riviera Maya getaway!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

341 reviews

Highlights

+Friendly and attentive staff
+Good location near attractions

Could Improve

–Cleanliness and odor issues
–Breakfast quality may disappoint

Cleanliness8.3

Several complaints about bad odors and cleanliness issues.

Service9.8

Positive remarks on staff's friendliness and attentiveness.

Location9.3

Convenient location close to attractions, though some construction noise reported.

Room Quality7.8

Issues with bathrooms and comfort mentioned; some inconsistencies with room conditions.

Amenities8.8

Pool and parking appreciated, but renovation needs noted.

Value for Money8.8

Mixed feelings about the value considering breakfast and room quality.

Food and Beverage7.8

Breakfast lower quality, noted as a common issue across area hotels.

Overall Experience9.8

Overall positive despite issues, with many aspects well-received.

Alan

Solo Traveller · Jun 2026

Great value

Liked:Great place, great price. Great location.

Disliked:All good

via Nuitee

Marcela

Family With Children · May 2026

Excellent location and great staff. Cozy, nice hotel

Liked:The staff was amazing, very warm and flexible. The bed huge and comfortable. The location was excellent. A nice cozy hotel. No noise, you can sleep but still close to the 5th avenue.

Disliked:Nothing. The pool could be bigger.

via Nuitee

Cecilia

Family With Children · Apr 2026

Honestly, Only worth it for the location, not the experience.

Liked:The best part is definitely the location in the city center, very close to Fifth Avenue, which makes it easy to get around and have everything nearby. I also want to highlight the front desk staff, who were friendly and helpful throughout my stay. In terms of cleanliness, it was acceptable.

Disliked:there are several areas that need improvement. Noise is a major issue — you can hear absolutely everything from outside, including construction, music and traffic which makes it difficult to rest. The mattresses are extremely soft, to the point of being uncomfortable. Additionally, the hotel is in need of renovation. The furniture looks quite old. The pool is also very small and appears neglected, not inviting at all for spending time or relaxing.

via Nuitee

Erik

Couple · Apr 2026

Fantastic stay. Very comfortable and well worth the value.

Liked:Great location. Very clean. The staff were exceptional, helped with everything, great to communicate with. Bed was very comfortable.

Disliked:We had to ask for a number of things. Blanket, extra pillows, wifi access issues. But once we had the stay was fantastic! The staff went above and beyond to help us with everything.

via Nuitee

Location

How to Find Us

Calle 24, Corner Avenida 10

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children from 0 until 3 years are welcome free using existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

341 reviews

Highlights

+Friendly and attentive staff
+Good location near attractions

Could Improve

–Cleanliness and odor issues
–Breakfast quality may disappoint

Cleanliness8.3

Several complaints about bad odors and cleanliness issues.

Service9.8

Positive remarks on staff's friendliness and attentiveness.

Location9.3

Convenient location close to attractions, though some construction noise reported.

Room Quality7.8

Issues with bathrooms and comfort mentioned; some inconsistencies with room conditions.

Amenities8.8

Pool and parking appreciated, but renovation needs noted.

Value for Money8.8

Mixed feelings about the value considering breakfast and room quality.

Food and Beverage7.8

Breakfast lower quality, noted as a common issue across area hotels.

Overall Experience9.8

Overall positive despite issues, with many aspects well-received.

Alan

Solo Traveller · Jun 2026

Great value

Liked:Great place, great price. Great location.

Disliked:All good

via Nuitee

Marcela

Family With Children · May 2026

Excellent location and great staff. Cozy, nice hotel

Liked:The staff was amazing, very warm and flexible. The bed huge and comfortable. The location was excellent. A nice cozy hotel. No noise, you can sleep but still close to the 5th avenue.

Disliked:Nothing. The pool could be bigger.

via Nuitee

Cecilia

Family With Children · Apr 2026

Honestly, Only worth it for the location, not the experience.

via Nuitee

Erik

Couple · Apr 2026

Fantastic stay. Very comfortable and well worth the value.

Liked:Great location. Very clean. The staff were exceptional, helped with everything, great to communicate with. Bed was very comfortable.

Disliked:We had to ask for a number of things. Blanket, extra pillows, wifi access issues. But once we had the stay was fantastic! The staff went above and beyond to help us with everything.

via Nuitee