Name: Serenity Hotel Boutique by Alsol
Address: Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720, Playa del Carmen, 77720
Telephone: 52-1-9841076620

Self parking (surcharge)Wheelchair-accessible on-site restaurantPool umbrellasPool sun loungersSnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Breakfast available (surcharge), Safe-deposit box at front desk, Multilingual staff, Pool umbrellas, Tours/ticket assistance

Location

Playa del Carmen, MX

Recreational Amenities and Rooftop Terrace

Indulge in the outdoor pool or unwind on the rooftop terrace for stunning views.

Dining Options and Bar/Lounge

Enjoy a delicious meal at the restaurant or opt for room service. Sip on your favorite drink at the bar/lounge or poolside bar.

Convenience and Comfort

Benefit from services such as dry cleaning, concierge, and 24-hour front desk. The hotel also offers a complimentary English breakfast and modern amenities like iPod docking stations and LCD TVs in air-conditioned rooms.

Welcome to Serenity Hotel Boutique, where relaxation and luxury meet seamlessly. Book your stay today to experience the epitome of comfort and convenience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.9

Excellent

107 reviews

Location

How to Find Us

Avenida 10 con Avenida 40, Playa del Carmen, QROO, 77720

Playa del Carmen · MX

52-1-9841076620

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Pool access available from 8:00 AM to 7:00 PM.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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