Name: Select Club at Sandos Playacar All Inclusive - Adults Only Area
Address: Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-98-48774040
Rating: 7.6

Select Club at Sandos Playacar All Inclusive - Adults Only Area, Playa del Carmen | Member Rates | Dyme

Free WiFiFree self parkingPool umbrellasBilliards or pool tablePool sun loungersFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Full-service spa, Fitness facilities, Express check-out, Parasailing nearby, Free bicycles on site

Location

Playa del Carmen, MX

Luxurious Spa Experience

Indulge in massages, body treatments, and facials at the full-service spa. Take a dip in the outdoor pool or relax in the sauna and spa tub.

All Inclusive Dining

With 10 restaurants, 6 bars/lounges, and 24-hour room service, savor diverse culinary delights. Enjoy refreshing drinks at the beach or poolside bar.

Convenience and Comfort

Benefit from complimentary Wi-Fi, concierge services, express check-in/out, and an arcade/game room. Stay connected with iPod docking stations and plasma TVs in guestrooms.

Start your perfect getaway at Select Club at Sandos Playacar All Inclusive - Adults Only Area, ideally located near Playacar Golf Club. Reserve now for an unforgettable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

133 reviews

Highlights

+Good location
+Helpful staff

Could Improve

–Long wait times at check-in
–Overpriced rooms

Cleanliness8.5

Rooms were clean but some maintenance issues noted.

Service8.0

Staff was helpful but front desk service was lacking.

Location9.5

Well located.

Room Quality6.5

Rooms were outdated and issues with air conditioning and phone.

Amenities7.5

Basic amenities available but not well maintained.

Value for Money6.4

Overpriced for the quality of the rooms and service.

Food and Beverage7.0

Food quality was lacking, with one instance of food poisoning.

Overall Experience7.5

Overall disappointing experience with significant room for improvement.

Moh Nassrat

Solo Traveller · Jun 2026

A great escape

Liked:The staff, food, entertainment, beach, restaurants, spa .... All great

Disliked:A lot of mosquitos 😄 subject to the green nature of the whole place The rooms need immediate renovations

via Nuitee

John

Couple · Mar 2026

Very good

Liked:Great hotel, very clean and comfortable. Would recommend.

via Nuitee

Mohamed

Family With Children · Jan 2026

Gorgeous Beach - Horrendous Check-in Process

Liked:The best thing about Sandos is its beach. Without a doubt one of the best beaches in Playacar area. Staff is hit or miss, and need a bit more training in hospitality. Food is good, buffet has a wide variety of options and it is decent. Our kids enjoy the pools.

Disliked:The check-in and check out experiences are some of the worst I have experienced in all my travel. First of all, expect to wait a long time, and I mean a long time. We waited in line at check-in longer than we waited in line at Mexican passport border control. Once you check-in, you are approached by a member of the staff, who will try to tell you all about the facilities and try to sell you up on some hotel tour in exchange for a massage. This would have been perfectly fine if we did not wait for 45 mins to check-in, with two kids starving and tired. After the check-in, no one shows your room, gives you a ride to your room or anything of that sort. You will need to figure it out on your own, and wait for your luggage another hour or so to make it to your room. I literally had to trek back and forth between our room and the front desk to check on the status of the luggage THREE TIMES, because no one answers the front desk phone. We called them from our room repeatedly at different times, AND NO ONE answers the phone (Hope no one ever has an emergency in their room). I have never ever seen that before with any other hotel in the world. Maybe it is an issue with training or lack of adequate staffing, but it was aggravating. The rest of stay was enjoyable due to the superb beach and adequate facilities. If you can get past the front desk experience, you are lucky and you will enjoy your stay. Then comes check-out time, it is again the same calvary. we left our towel cards in the room, the receptionist insisted that we trek back to our room to get them. I simply refused and she went back to ask her manager who agreed to let us check-out. Sandos can be a wonderful resort if it manages to work out its front desk-issues (check-in/check-out). Tip: make sure to book reservations at the different restaurants ahead of time, which were all unavailable at the time of our check-in. But you will need their APP to reserve, which you cannot have access to until you check-in!

via Nuitee

Ken

Couple · Jan 2026

We would stay here again. We had a great time.

Liked:Most things were very good to excellent. Staff were very friendly and accommodating. Room was nice but showing its age.

Disliked:Booking the À la cart restaurants was a nightmare. Guest services were unable to help us. The booking system needs to be changed or updated.

via Nuitee

Location

How to Find Us

Paseo Xaman-ha Lote 1, Mza 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-98-48774040

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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Guest Reviews

What Guests Say

7.6

Very Good

133 reviews

Highlights

+Good location
+Helpful staff

Could Improve

–Long wait times at check-in
–Overpriced rooms

Cleanliness8.5

Rooms were clean but some maintenance issues noted.

Service8.0

Staff was helpful but front desk service was lacking.

Location9.5

Well located.

Room Quality6.5

Rooms were outdated and issues with air conditioning and phone.

Amenities7.5

Basic amenities available but not well maintained.

Value for Money6.4

Overpriced for the quality of the rooms and service.

Food and Beverage7.0

Food quality was lacking, with one instance of food poisoning.

Overall Experience7.5

Overall disappointing experience with significant room for improvement.

Moh Nassrat

Solo Traveller · Jun 2026

A great escape

Liked:The staff, food, entertainment, beach, restaurants, spa .... All great

Disliked:A lot of mosquitos 😄 subject to the green nature of the whole place The rooms need immediate renovations

via Nuitee

John

Couple · Mar 2026

Very good

Liked:Great hotel, very clean and comfortable. Would recommend.

via Nuitee

Mohamed

Family With Children · Jan 2026

Gorgeous Beach - Horrendous Check-in Process

via Nuitee

Ken

Couple · Jan 2026

We would stay here again. We had a great time.

Liked:Most things were very good to excellent. Staff were very friendly and accommodating. Room was nice but showing its age.

Disliked:Booking the À la cart restaurants was a nightmare. Guest services were unable to help us. The booking system needs to be changed or updated.

via Nuitee