
Playa del Carmen · mx

Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk
Location
Playa del Carmen, mx
Convenient Location
Nina Hotel Playa del Carmen is ideally situated just 1 block from the vibrant 5th Avenue and a short 10-minute stroll from the beach club, offering guests easy access to the best of the area.
Comfortable Accommodations
Each room at Nina Hotel Playa del Carmen is thoughtfully equipped with a safety box, ceiling fan, air conditioning, and flat-screen cable TV, ensuring a relaxing stay. Stay connected with complimentary Wi-Fi available throughout the property.
Dining Options
Guests can explore various dining choices just 6 blocks away from the hotel, allowing them to indulge in a range of culinary experiences during their stay.
Experience the perfect blend of comfort and convenience at Nina Hotel Playa del Carmen. Book now for an unforgettable stay!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly using the contact information provided through your booking confirmation. For the Standard Room, a maximum of 2 children per room aged 0-12 years can stay free of charge when using existing bedding. Food and beverages are free of charge for children aged 0-3 years. Children aged 4-11 years incur half the charge for food and beverages. A partir del 1 de abril de 2026, será necesario presentar la CURP de todos los huéspedes mexicanos al momento del check-in, conforme a la legislación.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Very Good
144 reviews
Highlights
Could Improve
Multiple reviews note rooms are very clean and well maintained ("Stanza molto pulita", "Muy limpio").
Mixed feedback: some guests found staff friendly and helpful, others reported indifferent or unhelpful behavior and missed requests (e.g., no pool towel supplied).
Consistently praised as ideal — steps from 5th Avenue, beach and tour meeting points (repeatedly described as perfect/very well located).
Several complaints about small rooms, poor soundproofing (loud next-door noise, TVs, alarms), and isolated maintenance issues (broken door handle, shower repairs).
Basic amenities present (pool noted) but limited: no hair dryer, no fridge, no in-room phone; pool area lacks sun and some fixtures needed repair.
Guests frequently highlight good price-to-quality ratio and comfortable rooms for the cost (explicit mention of good value).
Repeated criticism of the breakfast: limited, repetitive, and basic (coffee and toast, little fruit/variety).
Generally positive stay thanks to location, cleanliness and comfortable beds, tempered by noise, limited breakfast and some service/amenity shortfalls.
Amanda
Couple · Jan 2026
A comfortable stay but not 4 star
via Nuitee
Dylan
Solo Traveller · Jan 2025
Good stay, was what was needed for trip
via Nuitee
Jurate
Young Couple · Dec 2024
Superb
via Nuitee
Karina
Young Couple · Sep 2024
Exceptional
via Nuitee
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