Name: Playa Palms Beach Hotel
Address: 1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-8033908
Rating: 8.4

Playa Palms Beach Hotel, Playa del Carmen | Member Rates | Dyme

Free WiFiPool umbrellasPool sun loungersConcierge service24-hour front deskGarden

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Garden, Luggage storage, Designated smoking area, Concierge service

Location

Playa del Carmen, MX

Experience the perfect blend of relaxation and adventure at Playa Palms Beach Hotel, where paradise meets comfort in the heart of Playa del Carmen.

Private Beach Access

Enjoy serene days on our exclusive private beach, tailored for relaxation and sunbathing, just steps away from your spacious accommodation.

Recreational Amenities

Dive into the refreshing outdoor pool or engage in various recreational activities to create unforgettable holiday memories with family and friends.

Convenient Location & Services

Indulge in a delightful continental breakfast while exploring attractions within walking distance, from the vibrant Quinta Avenida to the stunning Mamitas Beach, ensuring you never miss out on the local excitement.

Make your getaway unforgettable and book your stay at Playa Palms Beach Hotel today!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

173 reviews

Highlights

+Stunning location
+Friendly staff
+Clean rooms
+Private beach access

Could Improve

–No elevator
–Missing review specifics

Cleanliness8.5

The studio was spotless with ocean views and the property itself is clean and well cared for.

Service8.9

The staff were great, attentive, friendly, and went above and beyond to assist guests.

Location9.0

Fantastic location close to 5th avenue, beach access, and walking distance to restaurants.

Room Quality8.4

The room was clean with ocean views, well maintained and cute overall.

Amenities8.0

Amenities like a kitchenette, private beach access, and a Nespresso maker enhance the stay.

Value for Money8.1

Very affordable for the quality and location provided.

Food and Beverage8.0

Standard quality for this hotel tier; kitchenettes allow guests to self-cater.

Overall Experience8.4

The hotel provided a relaxing atmosphere with a great overall experience for guests.

Z2564FXjeffs

Family · Jan 2026

Bait and Switch

Liked:With plenty of time to cancel, we took a day off our vacation in Cozumel to make sure we would be happy here. We met with Alfredo. He confirmed we would be in room 213, which we liked. He even gave us the. WiFi code for 213 to let us know the room was locked down in their system for us. Then we arrive 2 weeks later and the staff has no idea what I am talking about. The hotel lied to us (Alfredo?), so they get this bad review. The room we have is not as good as the room we were promised. Alfredo???

via tripadvisor

839jenf

Solo Travel · Dec 2025

Fantastic hotel option

Liked:Stunning location, small direct beach with loungers and umbrellas. Studio was spotless with ocean views. Very friendly staff. Close to 5th avenue but far enough away so sleep wasn’t disturbed. Air conditioning was perfect.

via tripadvisor

kdpatterson

Friends Getaway · Dec 2025

What a gem! A sliver of serenity in a busy locale

Liked:We had a great stay. Having a kitchenette was a great addition that gave us more flexibility in our days. We loved the more independent feeling as compared to staying at an all inclusive. The staff were great and really attentive. Alfredo was friendly and welcoming. Carlos helped us arrange an amazing excursion (Tulum/Cebo/Cenote). Mike was our wonderful room helper. Would definitely stay here again if I go to Playa del Carmen

via tripadvisor

CoYoGirl

Couples · Sep 2025

Quiet, Beach Front Escape

Liked:I’ve stayed at Playa Palms Beach Hotel a few times now, and it has truly become one of my favorite spots in Playa. It’s an authentic experience—not overly modern or flashy, but that’s exactly the charm of this adorable boutique hotel. Our oceanfront room came with a little kitchenette, which made it easy to enjoy coffee and snacks while taking in the incredible view. The property itself is clean, safe, and well cared for, and the staff is always warm and welcoming. It’s also wonderfully quiet. If you’re looking for a party scene, this isn’t it, but if you want to relax and actually hear the waves, this is the perfect place. The location is also fantastic—very walkable, with a beach bar right next door and plenty of restaurants just a few blocks away. Playa Palms has that cozy, laid-back vibe that makes you feel at home, and I can’t wait to come back again.

via tripadvisor

Location

How to Find Us

1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-8033908

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-out is available.</li> </ul>

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