Name: Playa Palms Beach Hotel
Address: Avenida 1era Bis entre Calle 12 y 14 Nte, Playa del Carmen, 77710
Rating: 8.5

WiFi availableFree WiFiSwimming poolOutdoor poolPool with viewScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Playa del Carmen, MX

Luxurious Amenities

The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs.

Comfortable Accommodations

All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views.

Convenience at Your Fingertips

Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.5

Excellent

174 reviews

Z2564FXjeffs

Family · Jan 2026

Bait and Switch

Liked:With plenty of time to cancel, we took a day off our vacation in Cozumel to make sure we would be happy here. We met with Alfredo. He confirmed we would be in room 213, which we liked. He even gave us the. WiFi code for 213 to let us know the room was locked down in their system for us. Then we arrive 2 weeks later and the staff has no idea what I am talking about. The hotel lied to us (Alfredo?), so they get this bad review. The room we have is not as good as the room we were promised. Alfredo???

via tripadvisor

839jenf

Solo Travel · Dec 2025

Fantastic hotel option

Liked:Stunning location, small direct beach with loungers and umbrellas. Studio was spotless with ocean views. Very friendly staff. Close to 5th avenue but far enough away so sleep wasn’t disturbed. Air conditioning was perfect.

via tripadvisor

kdpatterson

Friends Getaway · Dec 2025

What a gem! A sliver of serenity in a busy locale

Liked:We had a great stay. Having a kitchenette was a great addition that gave us more flexibility in our days. We loved the more independent feeling as compared to staying at an all inclusive. The staff were great and really attentive. Alfredo was friendly and welcoming. Carlos helped us arrange an amazing excursion (Tulum/Cebo/Cenote). Mike was our wonderful room helper. Would definitely stay here again if I go to Playa del Carmen

via tripadvisor

CoYoGirl

Couples · Sep 2025

Quiet, Beach Front Escape

Liked:I’ve stayed at Playa Palms Beach Hotel a few times now, and it has truly become one of my favorite spots in Playa. It’s an authentic experience—not overly modern or flashy, but that’s exactly the charm of this adorable boutique hotel. Our oceanfront room came with a little kitchenette, which made it easy to enjoy coffee and snacks while taking in the incredible view. The property itself is clean, safe, and well cared for, and the staff is always warm and welcoming. It’s also wonderfully quiet. If you’re looking for a party scene, this isn’t it, but if you want to relax and actually hear the waves, this is the perfect place. The location is also fantastic—very walkable, with a beach bar right next door and plenty of restaurants just a few blocks away. Playa Palms has that cozy, laid-back vibe that makes you feel at home, and I can’t wait to come back again.

via tripadvisor

Location

How to Find Us

Avenida 1era Bis entre Calle 12 y 14 Nte

Playa del Carmen · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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