Name: Pelicano Inn Playa del Carmen - Beachfront Hotel
Address: Calle 8 entre Avenida 5 y Zona Maritima, Playa del Carmen, 77710
Rating: 8.5

Pelicano Inn Playa del Carmen - Beachfront Hotel | Member Rates | Dyme

WiFi availableFree WiFiRestaurantBarScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Playa del Carmen, mx

Oceanfront Location:

Located directly on the beach in Playa del Carmen, Hotel Pelicano Inn offers stunning views of the ocean. Just a block away from the vibrant Fifth Avenue entertainment area, guests can easily explore the local shops, restaurants, and nightlife.

Comfortable Accommodation:

Each guest room at Hotel Pelicano Inn Playa del Carmen is equipped with a private bathroom and air conditioning to ensure a comfortable stay. Some rooms even offer picturesque ocean views, allowing guests to relax and unwind in a tranquil setting.

On-Site Dining and Entertainment:

With a restaurant serving delicious meals and a bar offering a variety of drinks, guests can indulge in culinary delights and unwind with their favorite beverages without leaving the hotel premises.

Experience the beauty of Playa del Carmen at Hotel Pelicano Inn - book your stay now for a memorable beachfront getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.5

Excellent

2,498 reviews

Highlights

+Location
+Staff friendliness
+Good value

Could Improve

–Cleanliness issues
–Parking difficulties

Cleanliness7.9

Some issues noted with broken items and cleanliness concerns.

Service9.4

Overall staff friendliness and helpfulness was highlighted positively.

Location9.4

Multiple mentions of great location near the beach and city center.

Room Quality8.3

Rooms are generally good with some complaints about humidity and missing amenities.

Amenities7.4

Amenities were lacking, notably no pool and parking difficulties.

Value for Money8.3

Good value mentioned, but some comments on high restaurant prices.

Food and Beverage8.4

Food was generally good quality and tasty, but some wished for better breakfast options.

Overall Experience8.9

Overall positive feelings expressed, with intent to return.

Toby

Couple · Jul 2026

Location was good, food staff was mad we didn’t leave a big enough tip so the following day the same servers neglected u

Liked:Location, included breakfast

Disliked:One of the female evening clerk wasn’t there to help she was there to get paid, nothing else.

via Nuitee

Robin

Solo Traveller · Jul 2026

Liked:Great Place. The beach was at your feet

Disliked:A coffee maker would be nice

via Nuitee

Arpan

Couple · Jul 2026

Bad experience. Book something else or go for an all inclusive or something up north - 28th street and up.

Liked:It was close to 5th Avenue

Disliked:Service was bad, breakfast they should be more clear what’s included vs what’s not, the prices are unreasonably high, the apartment was very dirty and the bathroom were really bad too. We complained at front desk and no resolution. We left two days early and cut short our trip. Booking .com has helped us either yet either.

via Nuitee

Ines

Couple · Jun 2026

Liked:Great location and wonderful staff

via Nuitee

Location

How to Find Us

Calle 8 entre Avenida 5 y Zona Maritima

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children can stay free of charge but incur a breakfast charge when breakfast is included in the rate. Please note that the rooms are located on upper-level floors with no elevator access. Please note that guests are required to climb steps to access guest rooms. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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