
Playa del Carmen · MX

Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
Free breakfast, Free beach club nearby, Free WiFi, 24-hour front desk, Terrace, Luggage storage
Location
Playa del Carmen, MX
Experience the perfect getaway at Illusion Xpress (Attraction Hotel Deluxe), where contemporary comfort meets vibrant surroundings.
Unwind in Style
Dive into relaxation with our stunning outdoor pool, or enjoy the breathtaking views from our terrace. Each air-conditioned room features modern amenities like minibars and rainfall showerheads for a truly luxurious experience.
Convenience at Your Fingertips
Stay connected with complimentary wireless internet throughout the hotel. Our 24-hour front desk and concierge services ensure your every need is met, whether it's booking local activities or securing your luggage.
Savor Delicious Offerings
Start your day right with a complimentary continental breakfast served daily from 8:30 AM to noon. Don’t miss our snack bar/deli for delicious bites that will keep you energized during your adventures.
Discover the allure of Playa del Carmen; book your stay at Illusion Xpress today!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Pool access available from 8:00 AM to 10:00 PM.</li> <li>One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>Alcohol is not served at this property. </li><li>Cashless payment methods are available for all transactions.</li> </ul>
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Accommodations
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Guest Reviews
Very Good
491 reviews
Highlights
Could Improve
Multiple reviews indicated issues with room cleanliness and facilities.
Positive mentions of staff friendliness, especially Samuel, despite some negative experiences.
Numerous reviews highlighted that the hotel's location is very convenient.
Concerns were raised about the condition of the rooms and some unpleasant smells.
Amenities noted to be basic and some issues with cleanliness.
Good price ratio mentioned, but several complaints about overall quality.
Breakfast quality was criticized significantly across reviews.
Customer sentiments are mixed, ranging from very positive service experiences to significant complaints regarding cleanliness and food.
Claude
Solo Traveller · Apr 2026
Totally unacceptable. Ruined my vacation. Cannot recommend. In fact : AVOID this hotel.
via Nuitee
David
Couple · Apr 2026
Nice room , nice staff , Hotel was for sale , so they didn’t care
via Nuitee
Gerardo
Couple · Mar 2026
Worst experience ever
via Nuitee
LAURA
Couple · Mar 2026
Have stayed numerous times and the service is consistently good.
via Nuitee
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