
Playa del Carmen · MX

Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Boat tours nearby, Health or beauty spa nearby, Free bicycles on site, Free WiFi, 24-hour front desk, Luggage storage
Location
Playa del Carmen, MX
Experience luxurious relaxation and vibrant city life at Hyatt Centric Playa del Carmen, your perfect getaway in the heart of paradise.
Resort-Style Pools
Dive into one of our two stunning outdoor swimming pools, perfect for cooling off or soaking up the sun. Enjoy refreshing drinks from our swim-up bar while you unwind in style.
Culinary Delights
Savor mouthwatering dishes at our two on-site restaurants or indulge in the convenience of room service. Our chic coffee shop offers delicious snacks, ensuring you’re never far from a tasty treat.
Modern Comforts
Retreat to one of our 119 elegantly designed air-conditioned rooms featuring upscale amenities like minibars, complimentary Wi-Fi, and rainfall showerheads. Enjoy a seamless blend of comfort and technology for a truly relaxing stay.
Don’t miss out on the ultimate Playa del Carmen experience – book your stay today!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>
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Guest Reviews
Excellent
488 reviews
Highlights
Could Improve
The rooms were described as clean and well-kept, with a special mention of cleanliness in reviews.
Multiple reviews highlighted excellent service from the staff, especially at the front desk.
The hotel is centrally located on 5th Ave, providing easy access to nearby attractions, which was praised by many reviewers.
Rooms were described as beautiful and comfortable, with good amenities like rain showerheads.
Amenities were decent; however, some reviews requested additional options, like more beds by the pool.
Some guests felt the price did not reflect the experience due to issues with noise, impacting the perceived value.
Breakfast received positive feedback, but some guests wished for more options, particularly natural juice.
While some guests experienced issues related to noise, the overall sentiment remained positive, highlighting good location and service.
Marcio
Couple · May 2026
via Nuitee
Stephanie
Couple · Apr 2026
Extremely central but for the balue of money better to take something facing the beach
via Nuitee
Lee
Family With Children · Apr 2026
Good location, overpriced for bed and breakfast.
via Nuitee
Isabel
Family With Children · Mar 2026
via Nuitee