
Playa del Carmen · mx

Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Amenities
Fitness facilities, WiFi available, Free WiFi, Air conditioning, Fitness center, Swimming pool
Location
Playa del Carmen, mx
Beachfront Accommodation: Enjoy staying just steps away from Playacar Beach, perfect for relaxing and soaking up the sun.
Wide Range of Facilities: From a shared lounge and restaurant to an ATM and tour desk, we have everything you need for a comfortable and convenient stay.
Family-Friendly Amenities: Kids will love the children's playground, while adults can unwind in the outdoor pool, sauna, and hot tub.
Book now and experience the perfect blend of relaxation and convenience at Riu Yucatan - All Inclusive in Playa del Carmen.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
In the event of an early departure, the property will charge you the full amount for your stay. The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of MXN $32.57 Per Room Per Night When booking 5 rooms or more, different policies and additional supplements may apply at the destination. If any of the passengers included in this reservation fails to show up at the hotel, the full amount of the originally booked stay will be charged, and no refunds or rate reductions will applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
368 reviews
Highlights
Could Improve
Multiple reviews explicitly praise the hotel's cleanliness (rooms and public areas described as very clean); cleaning is a consistent positive.
Service and staff are repeatedly described as exceptional, helpful and friendly (several mentions of outstanding staff and quick caring responses).
Location and beach access are praised in several reviews (described as superb and well located).
Rooms noted as comfortable with good beds and spacious suites, but some comments about dated decor, few power outlets and older rooms.
Entertainment and activities are often highlighted positively, but there are amenity issues (pool water temperature, missing floor tiles/safety concern, limited seating in smoking areas).
Several guests report very good cost-benefit and overall satisfaction with what they received for the price.
Mixed feedback: some reviewers call the food spectacular (notably breakfast), while others cite overcooked items, repetitive menus and occasional poor dishes.
Overall sentiment is positive with many guests recommending or planning to return; main negatives are isolated safety/administrative issues and inconsistent food/amenities.
Renee
Couple · Jul 2026
Amazing property, wonderful staff, I’ll be back!
via Nuitee
Fyodorova
Couple · Jun 2026
Fantastic
via Nuitee
Ellen
Solo Traveller · May 2026
Best staff ever
via Nuitee
Maldonado
Solo Traveller · Apr 2026
via Nuitee
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