Playa del Carmen · MX
Hotel Maya Turquesa - Playa del Carmen
6.6
Good123 reviews
HOTEL MAYA TURQUESA - PLAYA DEL CARMEN
Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
Free breakfast, Nature reserve, Health or beauty spa nearby, Free beach club nearby, Free WiFi, 24-hour front desk
Location
Playa del Carmen, MX
Discover the vibrant charm of Playa del Carmen at Hotel Maya Turquesa, where comfort meets convenience in the heart of the city.
Recreation & Relaxation: Dive into refreshing leisure at our outdoor pool or unwind on our scenic terrace, designed to offer you a serene escape amidst the lively environment.
Culinary Delights: Savor delectable meals at our on-site restaurant, Epazzote, or grab a quick bite at the snack bar. Don't miss our complimentary self-serve breakfast, perfect for fueling your day of exploration.
Comfort & Convenience: Our 40 Air-conditioned rooms are equipped with flat-screen TVs, cable programming, and rainfall showerheads, ensuring a cozy retreat after your adventures. Enjoy complimentary Wi-Fi, luggage storage, and the attentive service of our multilingual staff.
Experience an unforgettable getaway—book your stay at Hotel Maya Turquesa now!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Pool access available from 10:00 AM to 10 PM.</li><li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>
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Guest Reviews
Good
123 reviews
Highlights
Could Improve
The room was dirty and smelled of cigarette smoke, indicating a lack of cleanliness.
Standard service for this hotel tier; some maintenance issues were reported.
Standard quality for this hotel tier, with no specific feedback mentioned.
The room quality was poor with issues mentioned regarding air conditioning and cleanliness.
Standard quality for this hotel tier; no specific feedback mentioned.
Standard quality for this hotel tier; no specific feedback mentioned.
The included breakfast and à la carte options were reported as poor quality.
Overall sentiment captures a mix of dissatisfaction with cleanliness and food quality.
Servin
Solo Traveller · Jun 2026
via Nuitee
Ravell
Family With Children · Apr 2026
Good
via Nuitee
Wendy
Family With Children · Mar 2026
Avoid if you want a relaxing holiday. Not a safe hotel.
via Nuitee
Bima
Family With Children · Mar 2026
via Nuitee