
Playa del Carmen · mx

Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace, Pets allowed
Location
Playa del Carmen, mx
Central Location and Proximity to Beach: Hotel Los Itzaes by 5th av is ideally situated in central Playa del Carmen, just a short 3-minute walk from the beautiful beach, offering guests the perfect blend of convenience and relaxation.
Charming Facilities: Guests can enjoy a range of amenities including an inviting outdoor pool, a sun terrace to soak up the sun, and a tranquil indoor garden, providing a serene escape from the bustling city.
Nearby Attractions and Entertainment: With the vibrant 5th Avenue's shops, restaurants, and bars a block away, guests can easily immerse themselves in the local culture. Additionally, popular attractions like the Cozumel ferry terminal and Xcaret Eco Theme Park are within easy reach, ensuring a memorable stay at Hotel Los Itzaes.
To experience the perfect combination of comfort and convenience, book your stay at Hotel Los Itzaes by 5th av today!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
When booking 4 rooms or more, and choosing the free cancelation rate, guests can cancel up to 15 days before the check in date. Canceling on the 14th day will incur in a penalty of 2 nights per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
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Guest Reviews
Exceptional
316 reviews
Highlights
Could Improve
Mixed reviews on cleanliness with mentions of odor in some rooms.
Overall positive feedback on the friendliness and helpfulness of the staff.
Frequent mentions of fantastic location close to shops and restaurants.
Some rooms described as old and issues with TV functionality.
Positive mentions of amenities like microwave and rooftop pool, but lack of elevator noted.
Good value for the price based on multiple reviews.
No breakfast options and comments on no tea/coffee in the room.
Overall a very satisfactory experience with positive sentiments expressed by many guests.
Connie
Solo Traveller · May 2026
via Nuitee
Lorraine
Solo Traveller · Jan 2026
Great experience
via Nuitee
DOYIN
Family With Children · Jan 2026
Perfect
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Karla
Family With Children · Jan 2026
via Nuitee