Name: Hotel Los Itzaes by 5th av
Address: Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, 77710
Rating: 9

Hotel Los Itzaes by 5th av, Playa del Carmen | Member Rates | Dyme

ParkingSwimming poolPool sun loungersExercise/lap poolSpa tub (surcharge)Screens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace, Pets allowed

Location

Playa del Carmen, mx

Central Location and Proximity to Beach: Hotel Los Itzaes by 5th av is ideally situated in central Playa del Carmen, just a short 3-minute walk from the beautiful beach, offering guests the perfect blend of convenience and relaxation.

Charming Facilities: Guests can enjoy a range of amenities including an inviting outdoor pool, a sun terrace to soak up the sun, and a tranquil indoor garden, providing a serene escape from the bustling city.

Nearby Attractions and Entertainment: With the vibrant 5th Avenue's shops, restaurants, and bars a block away, guests can easily immerse themselves in the local culture. Additionally, popular attractions like the Cozumel ferry terminal and Xcaret Eco Theme Park are within easy reach, ensuring a memorable stay at Hotel Los Itzaes.

To experience the perfect combination of comfort and convenience, book your stay at Hotel Los Itzaes by 5th av today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

316 reviews

Highlights

+Friendly staff
+Great location
+Good value for money

Could Improve

–No elevator
–Odor in some rooms
–Limited food options

Cleanliness8.5

Mixed reviews on cleanliness with mentions of odor in some rooms.

Service9.4

Overall positive feedback on the friendliness and helpfulness of the staff.

Location9.5

Frequent mentions of fantastic location close to shops and restaurants.

Room Quality8.4

Some rooms described as old and issues with TV functionality.

Amenities8.9

Positive mentions of amenities like microwave and rooftop pool, but lack of elevator noted.

Value for Money9.4

Good value for the price based on multiple reviews.

Food and Beverage8.5

No breakfast options and comments on no tea/coffee in the room.

Overall Experience9.4

Overall a very satisfactory experience with positive sentiments expressed by many guests.

Connie

Solo Traveller · May 2026

Liked:We love the location. A block away from Quinta Avenida and Walmart. The hotel is a budget hotel for those who wanted to have a decent place to sleep for a night or two. Nothing spectacular but the lady upfront was so friendly and accomodating. It was a bit noisy at night because of the establishments in the area but you'll get by if you love a night life. The price is reasonable too.

Disliked:The place needs to be updated and renovated but if you just need a comfortable place to stay for a night,this is okay.

via Nuitee

Lorraine

Solo Traveller · Jan 2026

Great experience

Liked:Location pool cleanliness

Disliked:Balcony was too small

via Nuitee

DOYIN

Family With Children · Jan 2026

Perfect

Liked:Always a wonderful stay here. Perfectly located.

via Nuitee

Karla

Family With Children · Jan 2026

Liked:Wonderful staff, large room, good location.

via Nuitee

Location

How to Find Us

Avenida 10 Lote 3 Esquina calle 6 BIS

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking 4 rooms or more, and choosing the free cancelation rate, guests can cancel up to 15 days before the check in date. Canceling on the 14th day will incur in a penalty of 2 nights per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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