Name: Hotel Hulku
Address: Avenida 20 entre 4 y 6 Norte Colonia Centro, Playa del Carmen, 77710
Rating: 8

Hotel Hulku, Playa del Carmen | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSwimming poolExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace

Location

Playa del Carmen, mx

Lush Garden Oasis:

Hotel Hulku boasts an extensive garden, wooden terrace with hammocks, and a serene fountain, creating a peaceful oasis just 200 meters from Playa del Carmen's beaches.

Comfortable Rooms:

Each room is elegantly decorated with wooden accents and equipped with air conditioning, cable TV, and a minibar. The private bathrooms feature showers, with some rooms offering a coffee maker and kitchenette for added convenience.

Convenient Location:

Situated a short 5-minute walk from the vibrant 5th Avenue, guests can easily explore a variety of restaurants, bars, and nightclubs. Additionally, the hotel is a short drive from popular attractions like Xcaret and Puerto Aventura, with Cancun International Airport just 90 minutes away.

Book your stay at Hotel Hulku for a tranquil and convenient beach getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

552 reviews

Highlights

+Location
+Service
+Amenities

Could Improve

–Noise
–Room Size

Cleanliness7.0

Some complaints about noise and bathroom size may indicate cleanliness is a concern.

Service8.4

Generally, service was described positively, but some staff interactions were not ideal.

Location9.0

Many reviews praised the location as very convenient and attractive.

Room Quality7.4

Issues with noise and bed size negatively influenced room quality assessments.

Amenities8.0

Good amenities like the pool and breakfast area, but complaints about pool temperature.

Value for Money8.4

Most guests felt they received good value for their stay.

Food and Beverage7.5

Breakfast was basic and could use more variety.

Overall Experience8.4

Overall enjoyable experience despite some shortcomings.

MARIBEL

Extended Group · Jun 2026

I would highly reccomend to friends and family

Liked:The whole scenery was a big hit!!! The staff was so amazing !

Disliked:Mosquitos at the end of our stay was bit uncomfortable to stay outside

via Nuitee

Nataliya

Couple · Apr 2026

Beautifully designed and decorated property. Staff needs to have some training! Omar made it all worth it! I would stay

Liked:It’s absolutely gorgeous! The design is made for sensory people and it’s very soothing and calming. Perfect for the ADHD brains! Great for taking pictures and making content. Everything was working well. Hot water. Shower had a perfect flow. Staff - Omar at the reception was Amazing! Perfect English which is a huge bonus for a hotel! He was Super helpful, always smiling and would make your day better at any moment, very good energy. He is very knowledgeable and is a very very good host!

Disliked:MOSQUITOES! Although they do fumigate them around 6pm. They still eat you alive and get inside the rooms too. I wish they provided or sold spray or something for mosquitoes. Wifi was very slow and at times not working at all. Staff - Almost nobody speaks English! Except one person. Staff - Several female staff at the breakfast were giving me evil looks. Constantly! It was very uncomfortable. One day after 11am when breakfast ended, as I was finishing mine, I came to a juice dispenser to get a refill. The lady that works there, Angeles, ran towards me almost taking it out of my hands and rudely told me that it’s one glass per customer! First of all, hotel was almost empty as it’s a low season. Secondly, breakfast ended and I was the only person who was there late. Juice is supposed to be disposed of at the end of the shift. I worked at hotels and those are the rules for food service. Thirdly - I paid for my breakfast! And the only reason she was behaving this way makes me think that they keep the leftovers for themselves. Well, ok. But fighting a guest for a glass of VERY DILUTED btw juice while there is still a lot left, after the breakfast is UNACCEPTABLE! The next day Angeles removed glasses and turned off the juice machine right after seeing me coming to eat. So that I couldn’t get ‘their’ portions of it. And it was still 10:20am. Not even close to the end of breakfast. She also told about this to another younger girl who works in that area and that girl kept giving me evil looks non-stop! She was literally following me around, pretending to clean something near me and frying me with her eyes. VERY RUDE AND UNCOMFORTABLE! Next day this girl did the same thing as Angeles. Removed glasses right after I came to eat. SUPER RUDE. Matcha Frappe btw is NOT Available even though is being advertised. False marketing. Not cool. Or perhaps the staff is also stealing it for themselves. It seems like there are no trained waiters in this hotels.

via Nuitee

Julia Więcko

Extended Group · Apr 2026

Liked:- beautiful patio & plants - cleaniness, but dead cucaracha under the bed :( - location

Disliked:- loud music from the disco next door - not very pleasant crew at the reception (specially when leaving, but the lady there was lovely)

via Nuitee

Stephie Teran

Solo Traveller · Apr 2026

Liked:The design of the gardens is just fantastic. Hallways and every spot around is well thought, with confy common relaxing areas everywhere. Beds were really comfortable and clean. Breakfast is very simple, a good start. Room is big enough and had lovely balcony. Staff at nights was super funny and kind.

Disliked:Since the plants require to be watered constantly, is very common to see very slippery spots everywhere. Most of the time were marked, although the risk is there specially for kids and absent-minded as the floor is mostly tiled. Also, pool was freezing, no one was in.

via Nuitee

Location

How to Find Us

Avenida 20 entre 4 y 6 Norte Colonia Centro

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Environmental fee $ 34 MXN per person/per night (not included in the reservation) This fee is to be paid directly at the front desk at check-in in cash. In case you require an invoice, please request it directly from the accommodations when making payment for your reservation. Balconies are not guaranteed, all balconies are subject to availability. Parking Service is not included in the reservation, is free.Parking is subject to availability due to limited spaces. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

552 reviews

Highlights

+Location
+Service
+Amenities

Could Improve

–Noise
–Room Size

Cleanliness7.0

Some complaints about noise and bathroom size may indicate cleanliness is a concern.

Service8.4

Generally, service was described positively, but some staff interactions were not ideal.

Location9.0

Many reviews praised the location as very convenient and attractive.

Room Quality7.4

Issues with noise and bed size negatively influenced room quality assessments.

Amenities8.0

Good amenities like the pool and breakfast area, but complaints about pool temperature.

Value for Money8.4

Most guests felt they received good value for their stay.

Food and Beverage7.5

Breakfast was basic and could use more variety.

Overall Experience8.4

Overall enjoyable experience despite some shortcomings.

MARIBEL

Extended Group · Jun 2026

I would highly reccomend to friends and family

Liked:The whole scenery was a big hit!!! The staff was so amazing !

Disliked:Mosquitos at the end of our stay was bit uncomfortable to stay outside

via Nuitee

Nataliya

Couple · Apr 2026

Beautifully designed and decorated property. Staff needs to have some training! Omar made it all worth it! I would stay

via Nuitee

Julia Więcko

Extended Group · Apr 2026

Liked:- beautiful patio & plants - cleaniness, but dead cucaracha under the bed :( - location

Disliked:- loud music from the disco next door - not very pleasant crew at the reception (specially when leaving, but the lady there was lovely)

via Nuitee

Stephie Teran

Solo Traveller · Apr 2026

via Nuitee