Name: Hotel Cielo
Address: Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-8731227

Free WiFiCoworking spacesConcierge serviceSnorkeling nearbyBicycle rentals nearbyHiking/biking trails nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Snorkeling nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Sailing nearby, Scuba diving nearby, Water skiing nearby

Location

Playa del Carmen, MX

Rooftop Massages and Terrace Views

Indulge in onsite massages and breathtaking views from the rooftop terrace, perfect for relaxation.

Fine Dining and Exceptional Services

Experience exquisite dining at Carboncitos restaurant, with room service available, ensuring culinary delight. Enjoy convenient amenities such as concierge services and complimentary Wi-Fi.

Central Location with Stylish Rooms

Stay in one of the 18 uniquely decorated guestrooms featuring modern conveniences and daily housekeeping. Immerse yourself in the heart of Playa del Carmen, just steps away from Quinta Avenida and Playa del Carmen Main Beach.

To make the most of your Playa del Carmen getaway, book your stay at Hotel Cielo today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

110 reviews

Location

How to Find Us

Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-8731227

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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