Name: Hotel B&B - Playa del carmen
Address: Avenue. 15 Entre Calle 12 y14 Col. Centro Mza 122 Lote 9 2 loc.n D2, Playa del Carmen, 77710
Rating: 7.5

WiFi availableFree WiFiSwimming poolOutdoor poolPlunge poolLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Playa del Carmen, mx

Tropical Oasis Getaway

Outdoor Pool and Free Wi-Fi

Indulge in relaxation at Hotel Playa del Karma's outdoor pool and stay connected with complimentary Wi-Fi throughout the property.

Complimentary Massage and Hammock

Enjoy a free massage with your reservation and unwind in a hammock in the comfort of your room.

Convenient Location and Nearby Attractions

Explore Playa del Carmen's Fifth Avenue shops just minutes away and visit popular attractions like Xcaret Eco-Archaological Park and Xel-Ha Theme Park within driving distance.

Experience the perfect blend of tranquility and adventure at Hotel Playa del Karma. Book now to secure your tropical escape!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.5

Very Good

529 reviews

Highlights

+Good location
+Comfortable beds

Could Improve

–Outdated facilities
–Missing amenities

Cleanliness7.1

Mixed feedback; some found it clean while others noted issues with older facilities and insects.

Service7.5

Service was noted as friendly but some concerns about responsiveness were mentioned.

Location8.6

Location was praised for its proximity to attractions.

Room Quality7.0

Feedback indicated rooms were outdated and did not match expectations from photos.

Amenities6.6

Several amenities were missing or not well maintained.

Value for Money8.0

Value mentioned positively relative to price, despite issues.

Food and Beverage7.6

No specific mentions on food and beverage quality.

Overall Experience7.5

General satisfaction noted, but expectations were not fully met.

ahir

Extended Group · Sep 2026

Liked:Nothing smell bad all facilities bad

Disliked:Nothing smell bad all facilities bad

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Metyar

Couple · Aug 2026

Perfection

Liked:Everything was clean and tidy, the location is perfect, the attention to detail is amazing, the host is super friendly and helpful, will definitely go back

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Tiare

Couple · Jul 2026

Liked:Ubicación muy céntrica.

Disliked:Los impuestos cobrados en la propiedad diferían de lo informado por booking. Recepción no tenía terminal de pago para tarjeta, lo que no fue informado con anticipación y nos forzó a utilizar efectivo considerado para otros fines, si nos hubieran informado con anticipación podríamos haber dispuesto de más dinero en efectivo. Baño sin ventilación, con olor a humedad. Escaleras angostas y altas, era poco accesible.

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Bryan

Solo Traveller · Jul 2026

Liked:Cool place, conveniently located

Disliked:Could use a fresh coat of paint and minor repairs.

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Location

How to Find Us

Avenue. 15 Entre Calle 12 y14 Col. Centro Mza 122 Lote 9 2 loc.n D2

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Regardless of the season, nonrefundable clauses are in effect in case of early departures or unused nights. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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