Name: HM Playa del Carmen
Address: Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte, Playa del Carmen, 77720
Rating: 9

HM Playa del Carmen | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Playa del Carmen, mx

Prime Location

Nestled in Playa del Carmen, just steps away from Quinta Avenida and the pristine beach, HM Playa del Carmen offers a perfect blend of convenience and relaxation.

Relaxing Outdoor Amenities

Unwind by taking a refreshing dip in the outdoor pool or basking in the sun on the inviting terrace. The ideal spot to rejuvenate and soak in the tropical vibes.

Convenient Services

From the on-site snack bar to car hire services, every need is catered to ensure a seamless stay. Explore nearby attractions easily with ADO International Bus Station and Playa del Carmen Maritime Terminal close by.

Ready to experience the best of Playa del Carmen? Book your stay at HM Playa del Carmen now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

992 reviews

Highlights

+Friendly staff
+Great location
+Cleanliness
+Good amenities

Could Improve

–Noise from street
–Dampness in rooms
–Inconsistent breakfast quality

Cleanliness8.4

Several mentions of clean rooms, but some consistency issues noted.

Service9.9

Many reviews praise the friendliness and attentiveness of the staff.

Location9.4

Centrally located with easy access to shopping and nightlife.

Room Quality8.3

Rooms are generally spacious and well-equipped but some reports of dampness and noise.

Amenities9.4

Good amenities including a pool and restaurant, although some noise issues reported.

Value for Money8.8

Considered good value based on location and services provided.

Food and Beverage8.4

Breakfast received positive feedback but had some mixed reviews on quality.

Overall Experience9.4

Overall positive experience with some minor issues.

Sophie

Couple · Jun 2026

Spacious and comfortable room & relaxing poolside area

Liked:We really enjoyed our stay here and would definitely visit again. The room was super comfy and spacious, the staff were lovely and really helpful. Loved the breakfast. Everything was spotlessly clean. We really enjoyed the food and drinks from the pool side bar as well - very relaxing and just what we needed!

via Nuitee

Hayley

Couple · May 2026

Liked:Relaxed vibe, great location, excellent staff, wonderful food

via Nuitee

kevin

Solo Traveller · May 2026

Solo traveller

Liked:Everything. Staff were friendly polite and helpful.

Disliked:Nothing..no complaints whatsoever

via Nuitee

maree

Extended Group · May 2026

Really great staff and beautiful pool area

Liked:The breakfast was good and location excellent …not so busy but lots of options close by to eat

via Nuitee

Location

How to Find Us

Avenida Constituyentes 180, entre Avenida 15 Norte y Avenida 20 Norte

Playa del Carmen · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.