
Playa del Carmen · mx

Playa del Carmen · mx
Check-in / Check-out
From 04:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk
Location
Playa del Carmen, mx
Convenient Location and Attractions
Nestled in the heart of downtown Playa del Carmen, Mexico, Hotel Hacienda Real del Caribe offers exceptional accommodations just steps away from the city's main attractions and beautiful beaches. Explore the famous Quinta Avenida with its shops, restaurants, and vibrant nightlife, all within seconds from the hotel's front doors.
Tranquil Atmosphere and Modern Amenities
Guests can enjoy a tranquil atmosphere at Real del Caribe, complete with a spacious courtyard swimming pool for relaxation. The hotel also boasts modern amenities, including a state-of-the-art meeting room for business travelers or special events.
Proximity to Pristine Beaches and Recreational Activities
Ideal for leisure travelers, the hotel is within walking distance to pristine beaches and endless recreational activities, ensuring a memorable stay in Playa del Carmen.
Ready to experience the perfect blend of comfort and convenience at Hotel Hacienda Real del Caribe? Book your stay now!
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Location
Policies
Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
425 reviews
Highlights
Could Improve
Frequently praised: 'los cuartos impecables', daily housekeeping, 'Habitación limpias y cómodas'. Some mentions of humidity aroma and need for ventilation, but overall cleanliness is strong.
Generally positive: staff described as friendly, helpful, accepted luggage and were praised in multiple reviews. A minority mentioned less-hospitable staff, but overall service sentiment is favorable.
Consistently highlighted as excellent: central, walking distance to shops and 5th Avenue, close to transport and markets. Downsides: noise due to nearby nightclub and general street noise at night.
Rooms are described as spacious and comfortable in many reviews, with good bedding for some guests; however several comments note uncomfortable mattresses/pillows for some, bathroom needing renovation, and occasional humidity odor.
Mixed: pool and central patio praised, but missing or limited amenities noted (no bar, no included breakfast, small complimentary water, pool sometimes under repair). Overall amenities are adequate but constrained.
Many guests call it good value or 'great value for your $$', praising location and comfort for the price. Minor complaints about small extra charges (coffee) do not outweigh perceived value.
Weaker area: multiple mentions of no included breakfast, lack of coffee provided despite in-room coffee makers, and no bar. Guests often sourced food elsewhere.
Overall impression is very positive: strong location, cleanliness, friendly staff and good value result in high overall satisfaction despite noted noise, limited F&B and occasional maintenance issues.
Shirley
Couple · Jul 2026
via Nuitee
Tim
Solo Traveller · Jun 2026
Nice place to stay!
via Nuitee
Luis
Solo Traveller · Jun 2026
via Nuitee
Hermosillo
Solo Traveller · Jun 2026
via Nuitee
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