
Playa del Carmen · mx

Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
Non-smoking rooms, Air conditioning, Swimming pool, Family rooms, Luggage storage, Tour desk
Location
Playa del Carmen, mx
Mexican Style Rooms
Experience the charm of Mexico in our air-conditioned rooms decorated with a traditional Mexican style, just two blocks away from the beach.
Convenient Location
Located near Fifth Avenue, guests can explore shopping, dining, nightlife, and water sports easily, making it the perfect spot for a vibrant vacation.
Relaxing Outdoor Pool
Unwind with a refreshing swim in our outdoor pool or seek assistance from our tour desk to plan your next adventure. Book your stay at Hacienda Maria Bonita for a memorable getaway.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations for three or more rooms and three or more nights may have different policies. Please note that meals are not included for children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.
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Guest Reviews
Excellent
434 reviews
Highlights
Could Improve
The reviews indicate issues with cleanliness and maintenance, leading to a lower score.
Standard service quality for this hotel tier; however, there were some negative remarks about staff friendliness.
The location is praised in several reviews for its proximity to attractions.
Some complaints about room conditions and bed comfort lead to a lower score in this category.
Amenities are generally well-received, although some comments about limited functionality were noted.
Slightly mixed feelings on cost versus expectations, but still decent for the hotel's location.
The breakfast received positive comments, though it was served at another hotel.
General positive experience despite several issues; most guests found value for location.
Virginia
Solo Traveller · Jun 2026
Mexican-themed hotel was a pleasure to stay at.
via Nuitee
Samantha
Couple · Apr 2026
Loved every second
via Nuitee
Jennifer
Family With Children · Apr 2026
via Nuitee
Gideon
Couple · Jan 2026
Bad news, don’t go near the place!
via Nuitee