Name: El Taj Oceanfront & Beachside Condo Hotel
Address: 1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-879 39 18
Rating: 9

El Taj Oceanfront & Beachside Condo Hotel, Playa del Carmen | Member Rates | Dyme

Free WiFiFree self parkingCovered parkingSecured parkingBicycle parking availableFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Full-service spa, Fitness facilities, Parasailing nearby, Area shuttle (surcharge), No single-use plastic straws, No single-use plastic stirrers

Location

Playa del Carmen, MX

Escape to the exquisite El Taj Oceanfront & Beachside Condo Hotel, your ultimate destination for relaxation and adventure in Playa del Carmen.

Indulgent Spa Experience

Pamper yourself with rejuvenating treatments at our luxurious spa, offering massages, body treatments, and facials designed to refresh your mind and body.

Recreational Amenities

Dive into relaxation with two stunning outdoor swimming pools and stay active in our state-of-the-art fitness center, ensuring your stay is both invigorating and enjoyable.

Dining Delights

Savor delectable meals at ASI Beach Club or enjoy room service during limited hours. For your convenience, our coffee shop offers snacks and a vibrant bar/lounge for quenching your thirst.

Don’t miss the chance to unwind at El Taj Oceanfront & Beachside Condo Hotel – book your stay today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

156 reviews

Highlights

+Friendly staff
+Great location
+Comfortable rooms

Could Improve

–Beach cleanliness issues
–Restaurant overpriced

Cleanliness8.3

Some reviews mention issues with the beach cleanliness, affecting the overall sentiment.

Service9.8

Repeated praise for staff's helpfulness and friendliness.

Location9.3

Highlighted as perfect for beach access and proximity to shopping.

Room Quality9.3

Comments on spacious and comfortable rooms.

Amenities8.8

Mention of good pools and general facility quality, though the beach access was a concern.

Value for Money8.8

General sentiment indicates good value, but some comments on overpriced food.

Food and Beverage8.3

Mixed feedback about the restaurant being okay but overpriced.

Overall Experience9.3

Overall reviews were positive, with a strong likelihood of returning.

Aleksandra

Solo Traveller · Jun 2026

Liked:The team at El Taj was amazing! From front desk to bellman to housekeeping and restaurant team- everyone was so pleasant and took a great care of us at all times! Room was spacious and clean, 2 pools, food at the restaurant is deliscious so don't forget to order from there. They have plenty of amenities for children and for the beach so you don't need to carry anything with you. If ever back in Playa we will definitely come back! Thank you for making our vacation so pleasant and smooth.

via Nuitee

Deryn

Solo Traveller · Jun 2026

Prime location to take advantage of all the activities Playa del Carmen has to offer.

Liked:Great location with access to the beach and the main strip of Playa del Carmen,. Condo layout allowed us to cook our own meals. Comfortable bedding. Parking allowed us to do road trips and amusement parks, which were a highlight.

Disliked:Seemed to have the most exposure of anywhere we visited to the rotting seaweed smell during sargassum season. Had no soap for two days. Decor was quaint but a little dated.

via Nuitee

Deborah

Solo Traveller · Jun 2026

Nice!

Liked:Could not go on beach because of the seaweed.

Disliked:The restaurant had a smell because of the seaweed.

via Nuitee

Julia

Couple · Jun 2026

Liked:The room was very spacious, though looked a bit dated. Staff on site was friendly. Nice pool area from what I could tell, though we weren’t able to use it.

Disliked:Unfortunately I can’t say much about the hotel, we arrived pretty late at night and immediately noticed an incredibly rancid smell. Thinking it would get better in the morning, we stayed the night, but unfortunately it got even worse the next day. Apparently it is seagrass season at playa del Carmen, which we didn’t know, there was also no notice or any kind of „warning“ prior to our arrival. I understand the hotel is not responsible for nature, but the smell basically made me unable to leave the room. We couldn’t use the pool or let alone the beach, since stepping outside basically made you throw up immediately. Again, I am not blaming the hotel for the excessive amount of seagrass but I do think there should be some kind of warning or notice issued in these circumstances. There wasn’t a single guest anywhere outside, the pool and beach were completely empty so I firmly believe we werent the only guests affected by this. Unfortunately we pretty much had to flee after one night, the general manager let us know they weren’t issuing any kind of refund because „we could have just asked for a different room“ - which wouldn’t have helped anything at all, since the smell was literally everywhere like the whole complex was rotten. Overall really not a pleasant experience, I hope businesses consider letting tourists know about the conditions prior to arriving to avoid situations like this in the future.

via Nuitee

Location

How to Find Us

1 Norte Esquina Calle 14 Norte, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-879 39 18

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 8:00 AM to 8:00 PM.</li><li>Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Parking height restrictions apply. </li><li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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Guest Reviews

What Guests Say

9.0

Exceptional

156 reviews

Highlights

+Friendly staff
+Great location
+Comfortable rooms

Could Improve

–Beach cleanliness issues
–Restaurant overpriced

Cleanliness8.3

Some reviews mention issues with the beach cleanliness, affecting the overall sentiment.

Service9.8

Repeated praise for staff's helpfulness and friendliness.

Location9.3

Highlighted as perfect for beach access and proximity to shopping.

Room Quality9.3

Comments on spacious and comfortable rooms.

Amenities8.8

Mention of good pools and general facility quality, though the beach access was a concern.

Value for Money8.8

General sentiment indicates good value, but some comments on overpriced food.

Food and Beverage8.3

Mixed feedback about the restaurant being okay but overpriced.

Overall Experience9.3

Overall reviews were positive, with a strong likelihood of returning.

Aleksandra

Solo Traveller · Jun 2026

via Nuitee

Deryn

Solo Traveller · Jun 2026

Prime location to take advantage of all the activities Playa del Carmen has to offer.

Disliked:Seemed to have the most exposure of anywhere we visited to the rotting seaweed smell during sargassum season. Had no soap for two days. Decor was quaint but a little dated.

via Nuitee

Deborah

Solo Traveller · Jun 2026

Nice!

Liked:Could not go on beach because of the seaweed.

Disliked:The restaurant had a smell because of the seaweed.

via Nuitee

Julia

Couple · Jun 2026

Liked:The room was very spacious, though looked a bit dated. Staff on site was friendly. Nice pool area from what I could tell, though we weren’t able to use it.

via Nuitee