
Playa del Carmen · MX

Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms
Location
Playa del Carmen, MX
Luxurious Ocean-Front Retreat
Spectacular Pools and Wellness Center: Immerse yourself in luxury with 3 ocean-front outdoor pools and a stunning spa and wellness center designed like a Cenote.
Culinary Delights and Bars: Indulge in steak specialties and international cuisine at 2 restaurants, sip on cocktails at 3 bars, and experience unique dining concepts like the Sushi "n" Raw Seafood Bar and La Cocina.
Premium Amenities and Activities: Enjoy well-appointed rooms with modern amenities, free WiFi, and breathtaking views. Take advantage of the fitness center, water sports facilities, beauty salon, and 24-hour room service.
Experience the epitome of luxury and relaxation at Grand Hyatt Playa del Carmen Resort. Book now to create unforgettable memories in this tropical paradise.
Loading rooms and rates...
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Why Dyme
Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.
Save up to 35%
Exclusive member rates on 2M+ hotels worldwide
Fund Clean Energy
Your booking directly finances renewable electricity
Price Guarantee
Find a lower rate anywhere and we'll match it
Stay in the loop
Travel deals, sustainability updates, and no spam. Ever.
Accommodations
Loading rooms and rates...
Guest Reviews
Exceptional
551 reviews
Highlights
Could Improve
Multiple reviews explicitly mention cleanliness positively (rooms and beach cleaned daily); overall very good housekeeping and daily beach cleaning despite sargassum.
Overwhelming praise for staff, named employees and butler service, described as warm, professional, attentive and going above and beyond; standout strength of the property.
Repeatedly noted as excellent: direct beach access, steps from 5th Avenue, very convenient for walking into town and beach views from pool area.
Rooms and beds described as very comfortable, but isolated negative mentions include a too-soft mattress for one guest, AC issues and limited hanging space in one review.
Strong amenities mentioned (pool with ocean views, well-equipped gym, Starbucks on site), though some restaurants were closed in low season and there were operational issues (lift access) and beach sargassum impact.
Not explicitly discussed in reviews; assigned target overall rating. Guests imply strong value through repeatedly praised service and quality.
Generally excellent food and presentation, several restaurants singled out (Japanese, cevichería, seafood, breakfast); minor criticism on wine quality and occasional limited restaurant availability in low season.
Numerous glowing testimonials describing an exceptional luxury stay, many guests saying they will return and recommending the hotel; small operational issues did not detract from the overall experience.
Linda
Couple · Sep 2026
Excelente, highly recommend
via Nuitee
LaToya
Couple · Sep 2026
Worth the price; if you know Cancun resorts it’s an affordable, yet exceptional, short stay.
via Nuitee
Derek
Solo Traveller · Jul 2026
via Nuitee
Steven
Solo Traveller · Jul 2026
Incredible hotel for a dream stay in Playa del Carmen
via Nuitee
Explore More

Carr. Chetumal - Puerto Juárez Km. 282
1,218 reviews

Carr. Chetumal - Puerto Juarez Km. 282
1,384 reviews

Paseo Xaman Ha, Lt.1, Playacar
309 reviews

Carretera Cancún-Tulum KM 62
478 reviews

Carretera Federal Chetumal
451 reviews

Carretera Federal 307, KM 282
2,432 reviews