Name: Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
Address: 1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-8751234
Rating: 8.4

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only | Member Rates | Dyme

Free WiFiWheelchair accessible parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellasPool cabanas (surcharge)

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Full-service spa, Boat tours nearby, Fitness facilities, Parasailing nearby, Free bicycles on site, Arcade/game room

Location

Playa del Carmen, MX

Escape to Grand Hyatt Playa Del Carmen Resort, your ultimate beachfront getaway!

Relaxation Awaits: Indulge in our full-service spa, where revitalizing massages, body treatments, and facials await to rejuvenate your spirit.

Unforgettable Dining Experience: Savor delectable Japanese cuisine at our beachfront Sushi 'n' Raw Bar, offering you gourmet delights with ocean views, or unwind with drinks at the poolside bar.

Comfort & Convenience: Enjoy upscale accommodations with private balconies and modern amenities in our spacious guestrooms, designed to ensure a cozy and connected stay throughout your visit.

Located just steps from vibrant Quinta Avenida and stunning Mamitas Beach, adventure is always within reach. Embrace the bliss of this paradise—reserve your stay today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

174 reviews

Highlights

+Excellent service
+Beautiful view
+Impressive restaurants

Cleanliness7.9

Housekeeping did an excellent job picking up after me.

Service8.9

Pepe was our server from the Italian restaurant; excellent service overall.

Location8.9

Very close to all sorts of shopping for all economic levels.

Room Quality8.4

My room had a beautiful view and a very spacious bathroom.

Amenities8.4

The resort had many poolside venues and great ambiance.

Value for Money8.4

Standard quality for this hotel tier.

Food and Beverage7.9

The Italian restaurant had exquisite meal choices.

Overall Experience8.4

An amazing ambiance with great safety measures.

Brittany

Solo Traveller · Jun 2026

Book! Staff are incredible!

Liked:My stay at Devossion was nothing short of amazing. What truly made this resort stand out was the staff. Every single employee I encountered went above and beyond and genuinely seemed happy to be there. Their level of service made me feel completely taken care of from start to finish. Even management checked on me several times throughout my stay to make sure everything was going well, which made the experience feel even more personal and thoughtful. I visited for my babymoon, and the staff acknowledged it throughout my entire stay. They even surprised me with thoughtful small gifts, which made the experience feel extra special. If you are celebrating a special occasion, this is absolutely the place to do it. The view from my room was breathtaking. I stayed in the Queen Premium Ocean View room, and it honestly exceeded my expectations. The room was even bigger and nicer than the pictures online, which almost never happens. I also visited the spa three times, and every experience was incredible. The concierge team was equally impressive. I booked an excursion through the hotel, and they took a great deal of time explaining everything in detail and even called multiple companies to ensure they could properly accommodate me. The food was very good at every restaurant I tried. My favorite was Nami, the Asian restaurant. I am not usually a huge fan of Asian cuisine, but it was honestly some of the best I have had. The beds were also extremely comfortable, and housekeeping kept my room spotless the entire trip. Even if you were still in the room during cleaning time, they would happily return later. I have stayed at several all inclusive resorts, and this was by far one of the best, mainly because of the staff and how valued they made me feel throughout my stay. Overall, I would still give this resort a 10 out of 10 and would absolutely recommend it to anyone looking for a relaxing and luxurious getaway.

Disliked:The only downside, in my opinion, was the lack of activities and entertainment. There were only a few scheduled activities each day, and some did not end up happening. There were also no nightly shows like many resorts offer. Most evenings featured a DJ, and one night they had stand up comedy.

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Christy

Couple · May 2026

It was ok, we will not be returning

Liked:Staff was great, food is excellent

Disliked:We paid for an oceanfront room. The view was terrible as they planted giant plants along the roof blocking the ocean view

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Itzhak

Couple · May 2026

The best hotel for vacation in the region .

Liked:Without a doubt one of the best hotels I have stayed in.. Highly recommended. Everything is excellent. The food and quality are amazing. The infinity pool is excellent. The service from the staff is excellent. The location is within walking distance of the lively 5th Avenue of Playa del Carmen. The rooms are spacious and well equipped.

Disliked:Noting

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Laura

Solo Traveller · May 2026

Liked:Everything! The drinks were amazing, the food was amazing, and the staff was so kind and wonderful!

Disliked:Nothing

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Location

How to Find Us

1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-8751234

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>This property caters to LGBTQ+ guests. </li><li>Pool access available from 8:00 AM to 7:00 PM.</li><li>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. </li><li>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. </li><li>Children 17 years old and younger are not permitted at this property. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Parking height restrictions apply. </li><li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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