Name: Ambassador at Grand Velas All Inclusive
Address: Carretera Cancun Tulum Km. 62, Municipio de Solidaridad, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-8774415
Rating: 9

Ambassador at Grand Velas All Inclusive, Playa del Carmen | Member Rates | Dyme

Free WiFiParking (limited spaces)Free self parkingWheelchair-accessible on-site restaurantPool umbrellasBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Meeting rooms, Full-service spa, Free beach cabanas, Boat tours nearby, Fitness facilities, Proposal/romance packages available

Location

Playa del Carmen, MX

Luxurious Spa and Recreational Amenities - Indulge in massages, facials, and body treatments at the full-service spa. Dive into one of the three outdoor pools or unwind in the spa tubs and sauna for a rejuvenating experience.

All-Inclusive Dining and Beverages - Savor regional cuisine at Chaka or opt for 24-hour room service. With 8 restaurants, 6 bars/lounges, and beach bars to explore, your culinary journey is bound to be exceptional.

Elegant Rooms and Event Spaces - Retreat to one of the 195 guestrooms featuring premium bedding, private balconies, and high-tech entertainment. Host a successful event in the hotel's expansive meeting rooms and conference center.

Book your luxurious stay at Ambassador at Grand Velas All Inclusive now for a lavish experience in the heart of Playa del Carmen.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

23 reviews

Highlights

+High service quality
+Excellent location

Could Improve

–Noise from cleaners

Cleanliness8.1

The noise from cleaners at 6am indicates a lack of soundproofing, affecting the perception of cleanliness.

Service9.6

Guests express positive sentiments about service, indicating high standards for this hotel tier.

Location9.2

Locals speak highly of the hotel, suggesting an excellent location.

Room Quality8.6

Room quality is acceptable but needs improvement in soundproofing.

Amenities9.1

General satisfaction with amenities and all-inclusive offerings.

Value for Money9.1

Consistent with positive overall feedback.

Food and Beverage9.1

No specific mentions, but aligns with positive experiences.

Overall Experience9.1

Guests indicate willingness to return, reflecting strong overall satisfaction.

Location

How to Find Us

Carretera Cancun Tulum Km. 62, Municipio de Solidaridad, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-8774415

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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