Playa del Carmen · mx
Aloft by Marriott Playa del Carmen
8.7
Excellent1,718 reviews
ALOFT BY MARRIOTT PLAYA DEL CARMEN
Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning
Location
Playa del Carmen, mx
Walkability
Modern Accommodations and Convenient Amenities
Aloft Playa del Carmen boasts air-conditioned rooms with a flat-screen TV, safety deposit box, and balcony options with city views. Some rooms even offer kitchenettes. The property features an outdoor pool, fitness center, restaurant, and terrace, ensuring a comfortable stay for guests.
Entertainment and Business Options
Guests can unwind by playing billiards, utilizing the business center, or enjoying free WiFi throughout the hotel. The multilingual staff at the 24-hour front desk are always ready to assist, making customer service a top priority.
Ideal Location and Nearby Attractions
Conveniently situated near Playa del Carmen Beach and Playacar Beach, Aloft Playa del Carmen offers easy access to popular attractions and the ADO International Bus Station. Book your stay now and experience the best of Playa del Carmen!
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FAQs
Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
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Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
A deposit may be required at the property.
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Guest Reviews
Excellent
1,718 reviews
Highlights
Could Improve
Guests noted cleanliness but highlighted dust in hallways and minor issues in facilities.
Generally friendly staff but several reviews mention slow response times to issues.
Good access to tourist areas, but some reviews suggest it's not the best location.
Rooms are clean and comfortable, with some noise issues noted.
Great rooftop pool and nice facilities, although some minor issues with maintenance.
Many guests feel they received good value given the pricing.
Breakfast options were criticized, but some enjoyed the quality of the food offerings.
Overall, guests had a good stay with notable areas for improvement.
Sandra
Solo Traveller · Jun 2026
via Nuitee
Sonya
Family With Children · Jun 2026
via Nuitee
Bernardo
Couple · May 2026
Comfortable stay
via Nuitee
Stefano
Family With Children · Apr 2026
good but very bad experience with staff.
via Nuitee