Name: Days Inn by Wyndham Playa del Carmen
Address: No. Int. S/N, Calle 12 Bis con 30 avenida Norte, Playa del Carmen, 77710
Rating: 8.8

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Playa del Carmen, MX

Central Location in Playa del Carmen

Hotel 12 BEES by Kavia is ideally situated in the heart of Playa del Carmen, offering guests easy access to the city's attractions and beaches.

Comfortable Rooms and Outdoor Pool

The hotel provides air-conditioned rooms with essential amenities such as flat-screen TVs, private bathrooms, and cozy bedding. Guests can also enjoy a refreshing dip in the outdoor swimming pool.

Convenient Facilities and Services

With free WiFi, a terrace, and a 24-hour front desk staff fluent in English and Spanish, Hotel 12 BEES ensures a comfortable and hassle-free stay for all guests.

Book your stay at Hotel 12 BEES by Kavia for a memorable experience in Playa del Carmen.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

736 reviews

Highlights

+Good location
+Friendly staff
+Value for money

Could Improve

–Cleanliness issues
–Facilities need updating

Cleanliness8.1

There are mentions of humidity issues, old facilities, and deteriorated towels.

Service9.6

Overall positive remarks about the staff being friendly and helpful.

Location9.6

Proximity to local amenities and points of interest is consistently praised.

Room Quality8.1

Mention of issues like dampness and missing amenities affects perception.

Amenities8.6

Some facilities like pools are available, but overall commentary is mixed.

Value for Money9.1

Guests feel that despite issues, the quality matches the price point.

Food and Beverage8.6

Positive comments about breakfast service, but overall satisfaction may vary.

Overall Experience9.1

Despite the negatives, many enjoyed their stay and would return.

Smidger

Family With Children · Feb 2026

Liked:Fabulous bed

Disliked:Only one small towel provided, not in great condition and pool towels (which required a deposit to secure) were not always available.

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Dominik

Solo Traveller · Feb 2026

It was ok

Liked:Special thx to the nighguard giving me his water when i really needed some in the middle of the night

Disliked:Location out of the center, no english speaking

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Karina

Solo Traveller · Feb 2026

Cheap motel vibe

Liked:The location because it was close to Walmart

Disliked:It was dirty, when I was given the room. There were boogers on the wall.. the shower barely functioned and it was a really small shower.. I felt scammed.

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Sammy Dook

Family With Children · Feb 2026

Good but some areas to improve

Liked:Location and parking availability, bed is comfortable

Disliked:Badly stained towels, humidity smell in the room, really loud noise from staff next to our window in the early morning, not even a blanket

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Location

How to Find Us

No. Int. S/N, Calle 12 Bis con 30 avenida Norte

Playa del Carmen · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

When booking 3 rooms or more, different policies and additional supplements may apply. Please note that only dogs up to 5 kg (11 lbs) are allowed, subject to an additional nightly fee. Guests must notify the property in advance to request approval before traveling with a pet. A valid vaccination record must be presented at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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