Name: 12 Bees Hotel
Address: No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-361 3304
Rating: 8.8

12 Bees Hotel, Playa del Carmen | Member Rates | Dyme

Free WiFiWheelchair accessible parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool sun loungersPool access ramp on site

Classification

3-Star Hotel

Amenities

Boat tours nearby, Health or beauty spa nearby, Free WiFi, 24-hour front desk, Terrace, Luggage storage

Location

Playa del Carmen, MX

Experience the perfect blend of comfort and luxury at 12 Bees Hotel, situated in the vibrant heart of Playa del Carmen.

Wellness Retreat Indulge in rejuvenating onsite facials or unwind on our stunning rooftop terrace, where you can savor breathtaking views while relaxing in style.

Dining Delights Satisfy your taste buds at our lively bar/lounge, BEEBAR, offering a delectable array of lunch, dinner, and brunch options. Don’t miss the chance to connect with fellow guests during our complimentary receptions on select days!

Convenient Comforts Perfect for both business and leisure travelers, our hotel features a business center, extensive event facilities, and a 24-hour front desk to cater to your needs day or night.

Book your unforgettable getaway at 12 Bees Hotel today and let Playa del Carmen enchant you!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

689 reviews

Highlights

+Good location
+Friendly staff
+Value for money

Could Improve

–Cleanliness issues
–Facilities need updating

Cleanliness8.1

There are mentions of humidity issues, old facilities, and deteriorated towels.

Service9.6

Overall positive remarks about the staff being friendly and helpful.

Location9.6

Proximity to local amenities and points of interest is consistently praised.

Room Quality8.1

Mention of issues like dampness and missing amenities affects perception.

Amenities8.6

Some facilities like pools are available, but overall commentary is mixed.

Value for Money9.1

Guests feel that despite issues, the quality matches the price point.

Food and Beverage8.6

Positive comments about breakfast service, but overall satisfaction may vary.

Overall Experience9.1

Despite the negatives, many enjoyed their stay and would return.

Smidger

Family With Children · Feb 2026

Liked:Fabulous bed

Disliked:Only one small towel provided, not in great condition and pool towels (which required a deposit to secure) were not always available.

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Dominik

Solo Traveller · Feb 2026

It was ok

Liked:Special thx to the nighguard giving me his water when i really needed some in the middle of the night

Disliked:Location out of the center, no english speaking

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Karina

Solo Traveller · Feb 2026

Cheap motel vibe

Liked:The location because it was close to Walmart

Disliked:It was dirty, when I was given the room. There were boogers on the wall.. the shower barely functioned and it was a really small shower.. I felt scammed.

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Sammy Dook

Family With Children · Feb 2026

Good but some areas to improve

Liked:Location and parking availability, bed is comfortable

Disliked:Badly stained towels, humidity smell in the room, really loud noise from staff next to our window in the early morning, not even a blanket

via Nuitee

Location

How to Find Us

No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-361 3304

Policies

Good to Know

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Alcohol is not permitted at this property. </li><li>A car is not required for transportation to and from this property. </li><li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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