
Playa del Carmen · MX

Playa del Carmen · MX
Classification
3-Star Hotel
Amenities
Boat tours nearby, Health or beauty spa nearby, Free WiFi, 24-hour front desk, Terrace, Luggage storage
Location
Playa del Carmen, MX
Experience the perfect blend of comfort and luxury at 12 Bees Hotel, situated in the vibrant heart of Playa del Carmen.
Wellness Retreat Indulge in rejuvenating onsite facials or unwind on our stunning rooftop terrace, where you can savor breathtaking views while relaxing in style.
Dining Delights Satisfy your taste buds at our lively bar/lounge, BEEBAR, offering a delectable array of lunch, dinner, and brunch options. Don’t miss the chance to connect with fellow guests during our complimentary receptions on select days!
Convenient Comforts Perfect for both business and leisure travelers, our hotel features a business center, extensive event facilities, and a 24-hour front desk to cater to your needs day or night.
Book your unforgettable getaway at 12 Bees Hotel today and let Playa del Carmen enchant you!
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Location
Policies
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Alcohol is not permitted at this property. </li><li>A car is not required for transportation to and from this property. </li><li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>
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Accommodations
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Guest Reviews
Excellent
689 reviews
Highlights
Could Improve
There are mentions of humidity issues, old facilities, and deteriorated towels.
Overall positive remarks about the staff being friendly and helpful.
Proximity to local amenities and points of interest is consistently praised.
Mention of issues like dampness and missing amenities affects perception.
Some facilities like pools are available, but overall commentary is mixed.
Guests feel that despite issues, the quality matches the price point.
Positive comments about breakfast service, but overall satisfaction may vary.
Despite the negatives, many enjoyed their stay and would return.
Smidger
Family With Children · Feb 2026
via Nuitee
Dominik
Solo Traveller · Feb 2026
It was ok
via Nuitee
Karina
Solo Traveller · Feb 2026
Cheap motel vibe
via Nuitee
Sammy Dook
Family With Children · Feb 2026
Good but some areas to improve
via Nuitee
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