Name: Hotel El Convento
Address: 100 Cristo Street, San Juan, 00901
Telephone: +1 787-723-9020
Rating: 9

Hotel El Convento, San Juan | Member Rates | Dyme

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolRooftop pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

San Juan, pr

Historic Charm in Old San Juan

Hotel El Convento, nestled in the heart of historic Old San Juan, offers guests a unique experience in a 350-year-old restored building.

Luxurious Amenities

Guests can enjoy beach privileges at El Convento Beach Club, a pool and hot tub overlooking San Juan Bay, and a variety of services including facials, massages, and a Manager's Reception each evening.

Culinary Delights

Indulge in Spanish décor rooms with modern amenities, two on-site restaurants offering gourmet and tapas menus, and a prime location near museums, landmarks, and the airport.

Book now for an unforgettable stay at Hotel El Convento and immerse yourself in the rich history and luxury of Old San Juan.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

1,033 reviews

Highlights

+Great location
+Friendly staff
+Beautiful hotel ambiance
+Nice pool area

Could Improve

–Slow breakfast service
–Housekeeping delays
–High prices for some services

Cleanliness8.5

Housekeeping was very late on occasion, not the standard expected for this hotel tier.

Service9.4

Staff were friendly and attentive, providing excellent service overall.

Location9.5

Great location, although difficult to access during high season due to traffic.

Room Quality8.9

Rooms were comfortable and quiet, but some were small and not cleaned timely.

Amenities9.4

Pool and hot tub were lovely; hotel offers nice additional features like morning coffee.

Value for Money8.4

Price is relatively high for the amenities and service provided.

Food and Beverage8.5

Breakfast service was slow and not sufficiently staffed; food quality was inconsistent.

Overall Experience9.4

A very pleasant stay overall with beautiful ambiance and friendly service.

Miguel L. Vargas-Jiménez

Couple · Jul 2026

Great stay in the USA's oldest city.

Liked:Best location in Old San Juan. Beautiful historic building (375 years old) and excellent staff. We had a delicious breakfast at Patio del Níspero and a great dinner a Materia Prima. Highly recommended.

Disliked:The first night the room's A/C was not cooling well, but the second night it worked perfectly.

via Nuitee

Anne

Couple · Jul 2026

Excellent choice for a weekend exploring a charming city.

Liked:The location was ideal for a weekend in old San Juan. The staff was so helpful and friendly. The free coffee in the morning while sitting overlooking the cathedral was a great way to start the day. The complimentary wine and cheese every afternoon set the tone for an evening out on the town. The room itself was large, with an adequate bathroom and soft linens.

Disliked:I wish there was more counter space in the bathroom.

via Nuitee

Mariashaw628

Family · Jul 2026

Peaceful oasis in Old San Juan

Liked:This was our second time staying at El Convento, and this visit established we will return every year. The hotel is a quiet, peaceful respite from all the action of Old San Juan. We had an issue with our room (previous guest’s fault, not the staff’s) and they solved it promptly and generously. Special thanks to Ms. Andrea Figueroa for her assistance. Most of the staff is warm and attentive. George at bell hop/front and Luis at Patio del Níspero execute their jobs masterfully and with a smile. Speaking of Patio, the breakfast offerings need other vegan options beyond fruit. Oatmeal is not vegan as it’s cooked with regular milk. They did have two delicious vegan entrées at dinner. Morning coffee in the lounge is such a treat. Most importantly: cold air-conditioning in the rooms. We can’t wait to return to what’s becoming a tradition for us. Five gold stars!

via tripadvisor

Workmom3

Couples · Jun 2026

Fabulous!

Liked:Excellent location! Walked to everything. Staff was wonderful- so welcoming. Carla at front desk was so helpful. Room was perfect. A lovely historic location.

via tripadvisor

Location

How to Find Us

100 Cristo Street

San Juan · pr

+1 787-723-9020

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,033 reviews

Highlights

+Great location
+Friendly staff
+Beautiful hotel ambiance
+Nice pool area

Could Improve

–Slow breakfast service
–Housekeeping delays
–High prices for some services

Cleanliness8.5

Housekeeping was very late on occasion, not the standard expected for this hotel tier.

Service9.4

Staff were friendly and attentive, providing excellent service overall.

Location9.5

Great location, although difficult to access during high season due to traffic.

Room Quality8.9

Rooms were comfortable and quiet, but some were small and not cleaned timely.

Amenities9.4

Pool and hot tub were lovely; hotel offers nice additional features like morning coffee.

Value for Money8.4

Price is relatively high for the amenities and service provided.

Food and Beverage8.5

Breakfast service was slow and not sufficiently staffed; food quality was inconsistent.

Overall Experience9.4

A very pleasant stay overall with beautiful ambiance and friendly service.

Miguel L. Vargas-Jiménez

Couple · Jul 2026

Great stay in the USA's oldest city.

Disliked:The first night the room's A/C was not cooling well, but the second night it worked perfectly.

via Nuitee

Anne

Couple · Jul 2026

Excellent choice for a weekend exploring a charming city.

Disliked:I wish there was more counter space in the bathroom.

via Nuitee

Mariashaw628

Family · Jul 2026

Peaceful oasis in Old San Juan

via tripadvisor

Workmom3

Couples · Jun 2026

Fabulous!

Liked:Excellent location! Walked to everything. Staff was wonderful- so welcoming. Carla at front desk was so helpful. Room was perfect. A lovely historic location.

via tripadvisor