San Juan · pr
Hyatt Place San Juan
8.8
Excellent1,753 reviews
HYATT PLACE SAN JUAN
San Juan · pr
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
3-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning
Location
San Juan, pr
Modern Comforts and Convenience
Swimming Pool and Terrace
Indulge in relaxation at our swimming pool area, perfect for both adults and kids. Enjoy the beautiful terrace for a tranquil evening under the stars.
Well-Equipped Rooms
Experience luxury in every room with a flat-screen TV and a coffee machine. Some rooms even feature a cozy seating area for unwinding after a long day of exploring.
Convenient Location
Located in the vibrant Convention District, our hotel is just minutes away from Condado Lagoon and Old San Juan. With a 24-hour front desk and a business centre, we ensure all your needs are met seamlessly.
Book now for an unforgettable stay at Hyatt Place San Juan - City Center.
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Pets are allowed for the fee of USD 100 for up to 6 nights, and additional USD 100 for up to 30 nightsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Guest Reviews
Excellent
1,753 reviews
Highlights
Could Improve
Some reviews indicated cleanliness issues such as outdated blankets and room cleanliness not meeting expectations.
Majority of reviews noted the staff were friendly and accommodating, though some experienced long wait times.
Many reviews praised the location as convenient, especially for nearby attractions.
Some rooms were described as dated and issues with comfort, including uncomfortable beds.
Facilities such as the pool and pet-friendly policies were appreciated, despite some mentions of limited offerings.
Several reviews highlighted high prices and lack of value for the price paid, particularly concerning service.
Breakfast offerings received mixed feedback, with some positive mentions but also concerns about availability.
Overall positive experiences were recorded, balanced by several critical comments on specific aspects.
Luis
Couple · Jun 2026
Roller coaster experience
via Nuitee
Katz
Family With Children · Jun 2026
Very nice hotel near downtown and Condida beaches.
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renteria
Family With Children · Jun 2026
via Nuitee
Veronika
Solo Traveller · Jun 2026
Not all that, as described online.
via Nuitee