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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Sheraton Puerto Rico Resort & Casino

San Juan · pr

Sheraton Puerto Rico Resort & Casino

8.9
Excellent882 reviews
  1. Hotel Collection
  2. /Hotels in San Juan
  3. /Sheraton Puerto Rico Resort & Casino
Covered parkingRestaurantSwimming poolInfinity poolPool sun loungersExercise/lap pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

San Juan, pr

Luxurious Amenities and Entertainment Options

Sheraton Puerto Rico Convention Center Hotel & Casino offers a 4-story outdoor sundeck with an infinity pool, a vibrant casino, and a rejuvenating spa, ensuring guests have a plethora of entertainment options at their fingertips.

Elegant Guestrooms with Spectacular Views

The guestrooms at the hotel feature plush Sweet Sleeper Beds, floor-to-ceiling windows offering stunning city or bay views, and modern amenities like a 40-inch flat-screen TV and an iPod docking station, providing guests with a comfortable and luxurious stay.

Culinary Delights and Dining Experiences

From the casual poolside bar to the upscale Choices Restaurant serving American and Puerto Rican cuisine, Sheraton Puerto Rico Convention Center Hotel & Casino offers a diverse range of dining options to satisfy every palate, promising a delightful culinary experience for all guests.

Book your stay at Sheraton Puerto Rico Convention Center Hotel & Casino now to indulge in luxury, entertainment, and exquisite dining!

Loading rooms and rates...

Location

How to Find Us

200 Convention Boulevard

San Juan · pr

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised that the hotel has an incidental hold of $100 per night. The destination fee includes the following: -Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan. · Daily Yoga Classes · Daily Aqua Fitness · Daily Salsa Classes · Enhanced high speed internet access in guestrooms and public areas of the hotel · Two (2) Complimentary bottles of water in guest rooms, replenish daily. · Coffee and tea service in the room, replenished daily · Use fitness center open 24/7 · Use of towels and chaise lounges at our lavish sun and pool deck · Free local calls, Toll free calls access Rollaway: $40 per day Microwave: $30 per day Refrigerator: $30 per day Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost. When traveling with pets, please note that an extra charge of $20 per room, per night applies. Please also note that a pet cleaning fee of $150 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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SHERATON PUERTO RICO RESORT & CASINO

Guest Reviews

What Guests Say

8.9

Excellent

882 reviews

Highlights

  • +Friendly and helpful staff
  • +Great rooftop pool and amenities
  • +Convenient location

Could Improve

  • –Some concerns about cleanliness issues
  • –Room prices perceived as expensive
Cleanliness8.8

General cleanliness to a high standard noted, but some reviews hinted at minor cleaning issues.

Service9.2

Staff was consistently friendly and helpful, with specific praises for service quality.

Location9.3

Conveniently located near attractions, providing easy access while maintaining a relaxing atmosphere.

Room Quality8.7

Rooms are beautiful and comfortable, meeting expectations for a hotel of this standard.

Amenities8.9

Rooftop pool and casino were highlights, though some amenities had mixed feedback.

Value for Money8.4

Some reviews mention it being expensive, though many felt it was worth the price.

Food and Beverage8.8

Generally good food options, with highlights on breakfast and restaurant quality.

Overall Experience9.2

Majority of guests expressed a highly positive overall stay and willingness to return.

Leila

Couple · Mar 2026

9

Stay was pleasant. To be repeated

Liked:Everything nothing specific
Disliked:All was good

via Nuitee

Mark

Couple · Mar 2026

4
Liked:Clean and decent room. Way over priced for the area, in my opinion.
Disliked:Nice enough hotel, but in a poor location with nothing much to do. We tried for hours and never were able to get on to the wifi. The hotel finally gave me a number to call. The call went to some far east country and the guy that answered the phone didn't even know about the hotel.

via Nuitee

Pollard1986

Couples · Mar 2026

10

Cruise Ship Port Friendly Hotel and Prime Locations for other PR Sunshine Fun - Sheraton Puerto Rico Resort and Casino

Liked:The Sheraton Puerto Rico Resort and Casino was a superb hotel. The location and ease to get to the Pan American Pier (Norweign Cruise Line & others), Old San Juan, Convention Center, and other sightseeing destination was very surprising. The hotel it self was excellent. From the Guest Rooms, Restaurants, Resort Amenities (such as pool area, fitness center, etc.) , The Casino and the walkable off hotel property shops and restaurants was another plus to the hotel. The guest self parking was only $20 USD in the garage with plenty of parking spaces. $40 USD for valet parking. If you’re a Bonvoy Member than I would take the Breakfast Amenities rather than the 1000 points since the breakfast at the cafe was $38 USD per person and you get this free for yourself and a guest for the days you’re there for. The breakfast buffet was from 6:30 am to 11:00 am and the food choices were fabulous! From the hotel properties that I have stayed in Puerto Rico..this was my favorite for the price, location and hospitality service (from housekeeping, front desk, to resturant employees)!

via tripadvisor

Christine

Family With Children · Feb 2026

10
Liked:Quality of rooms and facilities
Disliked:Nothing to dislike

via Nuitee