San Juan · pr

Condado Vanderbilt Hotel

Name: Condado Vanderbilt Hotel
Address: 1055 Ashford Avenue, San Juan, 00907
Rating: 9

Exceptional970 reviews

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

San Juan, pr

Luxurious Oceanfront Escape

Oceanfront Bliss: Immerse yourself in luxury at Condado Vanderbilt Hotel with its stunning ocean views and a serene outdoor pool to relax by.

Indulgent Amenities: Pamper yourself at the spa and wellness centre, enjoy a delicious meal at the on-site restaurant, and stay fit at the modern fitness centre.

Convenient Location: Located steps away from Condado Lagoon, this hotel offers easy access to nearby parks, museums, and the vibrant Old San Juan City Centre.

Experience the perfect blend of relaxation and adventure at Condado Vanderbilt Hotel. Book now for an unforgettable stay!

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Location

How to Find Us

1055 Ashford Avenue

San Juan · pr

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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San Juan · pr

Condado Vanderbilt Hotel

Exceptional970 reviews

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

San Juan, pr

Luxurious Oceanfront Escape

Oceanfront Bliss: Immerse yourself in luxury at Condado Vanderbilt Hotel with its stunning ocean views and a serene outdoor pool to relax by.

Indulgent Amenities: Pamper yourself at the spa and wellness centre, enjoy a delicious meal at the on-site restaurant, and stay fit at the modern fitness centre.

Convenient Location: Located steps away from Condado Lagoon, this hotel offers easy access to nearby parks, museums, and the vibrant Old San Juan City Centre.

Experience the perfect blend of relaxation and adventure at Condado Vanderbilt Hotel. Book now for an unforgettable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

970 reviews

Highlights

+Exceptional service
+Beautiful location
+Luxurious environment

Cleanliness9.1

Standard quality for this hotel tier.

Service9.6

Outstanding service noted, especially from Mayra and Ruben.

Location9.1

Beautiful oceanfront location enhancing the overall experience.

Room Quality9.0

Suite provided exceeded expectations.

Amenities8.6

Amenities like the cigar lounge were highly praised.

Value for Money8.5

Value perceived as good based on the luxurious experience.

Food and Beverage9.1

Exceptional food quality and service in restaurants noted.

Overall Experience9.1

Overall experience is described as amazing and beyond expectations.

worldtraveler428

Couples · May 2026

Overall Good Experience

Liked:Our stay at the Condado Vanderbilt Hotel had its highs and a few frustrations, depending on what you’re looking for in a Puerto Rico getaway. The hotel itself is undeniably beautiful—historic, elegant, and very formal in its overall feel. It has a classic charm that sets it apart from more modern resorts. The rooms are on the smaller side, but that didn’t impact us much since we didn’t spend a lot of time in them. One of the biggest highlights was the location. It’s perfectly situated within walking distance to many great restaurants, which made it incredibly convenient to explore the area without needing transportation. We tried both the adult pool and the main pool areas. While the adult pool was quiet and relaxing, we found ourselves gravitating toward the main pool. Having access to the menu at Olas made a big difference, as it offered more variety compared to Tacos & Tequila. The drink selection also seemed better at the main pool, which added to the experience. Where the hotel fell short for us was service—especially at the pools. The staff were friendly and pleasant, but actually getting service was a challenge. We often had to track someone down just to place an order, and at one point, we waited nearly two hours before we could even order drinks. While we understand the laid-back “island time” pace, we expected a higher level of attentiveness from a property of this caliber. It’s also worth noting that this is not a true five-star experience. If you’re specifically seeking a luxury, high-touch five-star resort, this may not meet those expectations. Additionally, during the weekend, the hotel felt a bit lacking in atmosphere. We ended up heading to nearby spots for a livelier scene with music, dancing, and casino options. Overall, this is a great choice if you’re looking for a quiet, relaxing stay in an elegant setting with an excellent location. Just don’t expect a vibrant nightlife or consistently prompt service.

via tripadvisor

Jenny

Couple · May 2026

nice historic hotel in the touristic main strip

Liked:Centrally located in the Condado neighborhood and right on the water

Disliked:Loud in the rooms at night (on the weekend, lots of crazy street noise) and a strange flashing light on the wall above the bed

via Nuitee

joedF1038RK

Family · Apr 2026

Not to impressed

Liked:Booked a two bedroom suite on the top floor, only half the room was ready on time. Sliders didn’t lock, exhaust ducts in the bathrooms were clogged with dirt. Needed to call housekeepers to empty trash and replace towels. Housekeeping showed up at 9:30 pm twice. My cc was charged 3 times for the same fee, room keys didn’t work the first two times and the food is only average . For a 5 star hotel supposedly not impressed.

via tripadvisor

maikenrj2022

Couples · Apr 2026

Disappointed

Liked:Not a five star hotel. Inconsistent, overpriced, and ripped off (overcharged my credit card at the boutique by $60, realized it after hotel checkout). The pros are the location and the staff are very pleasant and we loved Tacos and Tequilla (Javier was terrific) but the room was very dirty, housekeeping had not put any soap or shampoo or any items in the bath, the bed was uncomfortable and the a/c was broken and the room was terrible humid and hot. Really not worth the price and should not be in Amex fine hotels and resorts I agree with the other negative reviews that reflect similar issues

via tripadvisor

Location

How to Find Us

1055 Ashford Avenue

San Juan · pr

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.