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Hampton Inn & Suites San Juan

San Juan · pr

Hampton Inn & Suites San Juan

9
Exceptional1,368 reviews
  1. Hotel Collection
  2. /Hotels in San Juan
  3. /Hampton Inn & Suites San Juan
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolFree pool cabanas

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

San Juan, pr

Convenient Location

Located just 1 km from Luis Muñoz Marín International Airport, the Hampton Inn in Isla Verde, San Juan offers easy access for travelers. Explore nearby attractions like Old San Juan and the Puerto Rico Convention Center.

Modern Amenities

Enjoy free WiFi, an outdoor pool with a swim-up bar, and classic guest rooms equipped with a flat-screen TV, refrigerator, and coffee maker. Indulge in American cuisine at Guacamayo Pool Bar & Grill and start your day with a hot breakfast.

Fitness and Business Facilities

Stay active at the on-site gym with floor-to-ceiling mirrors or take care of work at the business center. With dry cleaning services available, the Hampton Inn ensures a comfortable and productive stay.

Book your stay at Hampton Inn & Suites San Juan for a perfect blend of convenience and comfort.

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Location

How to Find Us

6530 Isla Verde Avenue

San Juan · pr

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that a resort charge will be added to the rate and includes: -2-hour manager reception (Mondays through Fridays) -daily evening snacks -pool and beach toys and towels and coolers -nearby Casino match bet coupon -poolside activities (select days and times) -remote wireless printing and scanningGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HAMPTON INN & SUITES SAN JUAN

Guest Reviews

What Guests Say

9.0

Exceptional

1,368 reviews

Highlights

  • +Excellent location
  • +Friendly service
  • +Clean rooms

Could Improve

  • –Inconsistent room cleaning
  • –Some amenities were lacking
Cleanliness8.1

There were mentions of unclean bathrooms and infrequent room cleaning.

Service10.0

Exceptional hospitality and friendly staff throughout the stay.

Location9.6

Perfect location with a variety of nearby restaurants and easy access to the beach.

Room Quality8.6

Rooms were generally well maintained, but some specific issues like small towels and uncomfortable beds were noted.

Amenities9.1

Good amenities including a pool area and breakfast; however, some items lacked variety.

Value for Money9.1

Reasonably priced for the location, though some amenities did not justify extra fees.

Food and Beverage8.0

Breakfast items were often cold and lacked variety, with some complaints about food quality.

Overall Experience9.6

Overall a highly enjoyable stay with minor issues, but it would not deter a return visit.

Melinda

Family With Children · May 2026

8

Clean, comfortable, and enjoyable!

Liked:Staff was friendly and our kids enjoyed the pool while we waited for the room to be ready. Our flight was incredibly early the next morning so the location and proximity to airport made things easy.
Disliked:Decor is a bit dated and tired, but everything was clean and welcoming.

via Nuitee

Fred

Couple · Apr 2026

9
Liked:Close to SJU

via Nuitee

Maricela

Solo Traveller · Apr 2026

8

My mini vacation in Hampton Hotel, isla Verde.

Liked:There were two staff members who may our stay super enjoyable: Mr. Alberto from the kitchen and Ms. Stephanie from the front desk. They are amazing people. When I got there, they assigned us a room that has a very high level of noise. My brother could not sleep the whole night and I could sleep because I have a problem with my back and was in pain the whole night because the bed was very uncomfortable. We asked for a room change. They gave us a lower room with not noise and Stephanie managed to find me a memory foam mattress. So we were happy with our room. Meanwhile, Mr. Alberto who is the chef from the kitchen heard that we can no consume pork as part of our diet. He took the time to prepare for us every single morning turkey saugeges or turkey bacon for breakfast. He is an amazing person and should be recognize for the way he treats guests. I would definitely stay there again. The staff from the restaurant by the pool were also very nice! Kudos to them.
Disliked:The fact that they didnot make my bed one day because they claimed that's the hotel policy. They said that they make it every other day. I went to the front desk and I requested a change.i told them that if I paid the same amount every day, I expect the full service every day. They send a person to do my room every day after that.

via Nuitee

Brian

Solo Traveller · Apr 2026

4

Pleasant - could have been better with little to NO effort.

Liked:Noise from the airplanes taking off from the airport was unexpectedly loud early in the morning. If my room was on the other side of the hallway i suspect it would NOT be an issue. Suggestion: book all rooms away from the airport side of the building FIRST. No reason to put guests in the loudest rooms in the building until required based on occupancy. Common sense for anyone in the hospitality business interested in ensuring the highest rated guest experience possible.
Disliked:Suggestion: book all rooms away from the airport side of the building FIRST. No reason to put guests in the loudest rooms in the building until required based on occupancy. Common sense for anyone in the hospitality business interested in ensuring the highest rated guest experience possible.

via Nuitee