San Juan · pr
Hotel Rumbao, a Tribute Portfolio Hotel
8.5
Excellent1,559 reviews
HOTEL RUMBAO, A TRIBUTE PORTFOLIO HOTEL
San Juan · pr
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
4-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning
Location
San Juan, pr
Rooftop Swimming Pool with City Views
Indulge in a relaxing swim while enjoying panoramic views of San Juan at our rooftop swimming pool.
Delicious On-Site Dining Options
Savor a variety of culinary delights at our on-site restaurants, offering a range of flavors to please every palate.
Convenient Access to Historic Sites and Local Attractions
Explore ancient fortresses, museums, art galleries, and more just steps away from the hotel, with easy access to shopping centers and beaches.
Book now to experience the perfect blend of luxury and convenience at Sheraton Old San Juan Hotel.
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised the offer for breakfast included is only for 2 guests regardless of occupancy reserved. Breakfast included reservations is up to 2 guests per room. Any other guests needs to included at the front desk by paying the extra breakfast at the property. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,559 reviews
Highlights
Could Improve
Concerns about broken amenities and poor maintenance in common areas.
Mixed sentiments with issues in reception and restaurant service but some efficiency noted.
Perfect location, right on the water and near attractions.
Rooms were decent but some had access issues and furniture placement problems.
Hot tub and pool issues reported, but breakfast and other offerings commendable.
Prices considered high due to surge from external factors, yet some found it fair.
Breakfast received mixed reviews, but some items were enjoyed.
A generally positive stay despite some issues.
Figueroa
Couple · Aug 2026
Excellent hotel for a short getway from the "Island" life
via Nuitee
Lourdes
Family With Children · Aug 2026
I enjoyed my vacation very much, the place is in a great location, we walked and enjoyed old San Juan, our kids enjoyed
via Nuitee
Andrea
Couple · Aug 2026
Some good, some bad.
via Nuitee
Pierluigi
Family With Children · Jul 2026
Very comfortable
via Nuitee
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