Name: Wyndham Rochester Downtown
Address: 70 State St, Rochester, New York, 14614, Rochester, 14614
Telephone: +1 585-475-9190
Rating: 7

Wyndham Rochester Downtown | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Elevator, Fitness facilities, Gift shops or newsstand, Conference space, Breakfast available (surcharge), Television in common areas

Location

Rochester, US

Luxurious Amenities

Indulge in the fitness center, complimentary Wi-Fi, and on-site gift shops. Take advantage of the wedding services and enjoy the elegance of the ballroom and common area television.

Dining Delights

Savor delectable dishes at River Club and relax with a drink at the bar/lounge. Start your day with a cooked-to-order breakfast for a fee.

Convenient Location

Located in the heart of Rochester, explore nearby attractions such as Genesee River, Blue Cross Arena, and Rochester Riverside Convention Center. Enjoy the convenience of easy access to Greater Rochester Intl. Airport and various cultural sites.

Unwind and experience the epitome of comfort at Holiday Inn Rochester NY - Downtown, an IHG Hotel. Book your stay now for a memorable experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.0

Very Good

193 reviews

Highlights

+Convenient location
+Friendly staff
+Pet-friendly

Could Improve

–Cleanliness issues
–Inconsistent service
–High prices for poor facilities

Cleanliness5.8

Multiple reviews indicated issues with cleanliness both in the room and common areas.

Service8.3

Overall friendly service mentioned, but experiences varied.

Location9.3

Proximity to major locations like Blue Cross Arena is a strong positive.

Room Quality6.8

Some rooms showed neglect and issues like no heating or no AC.

Amenities6.8

Facilities reported as lacking, particularly with cleanliness and maintenance.

Value for Money5.8

Several reviewers felt the hotel was overpriced for the services provided.

Food and Beverage5.8

Limited positive mention, with the restaurant closed during stays.

Overall Experience7.8

Mixed feelings with some positive notes but significant concerns.

christopherhL6751FY

Couples · Jun 2025

Don't stay here

Liked:DO NOT STAY HERE! I wish I had read the reviews. I was going to be in town for only one night for a show and the price was great (I now know why) so I figured “why not.” When I arrived and came up to the front door I saw that the front area had not be swept or hosed off in some time - the windows had not been cleaned in ages (and later - after I checked in - I noticed a rat trap by the door). The lobby was deserted, except for the one lone attendant. The parking lot was pretty much empty, as were most of the rooms. There were a few people with small children and I got the feeling they were “transients.” I saw a couple of these folks at the free breakfast (bagels, etc.) with their kids running around making ruckus. I will say the coffee was quite good. The building is large and to walk all around from one end to the other is quite a hike – and there are only 2 elevators, one of which worked. At one point I saw a questionable character in the hallway talking on his phone – loudly. Insofar as the room is concerned, the bathtub was not clean and when I took a shower the water did not drain and was up to my ankles.Finally, although the hotel is non-smoking but my room had the odor of cigarettes. There as a coffee machine but no coffee. The refrigerator freezer was solid ice and did not keep things cold. I have stayed at a lot of flea bag motels (sometimes you expect this with a motel) but this was absolutely the worst hotel I have ever stayed in. Again, DO NOT STAY HERE!

via tripadvisor

DavidSRose

Solo Travel · Jun 2025

Under construction…avoid for now.

Liked:This is not renovated…yet. It is currently pretty tacky, with musty rooms, closed amenities, rodents, and non-working elevators(!) Avoid this if you have ANY other options until they actually do renovate it. The location in downtown is good, but the hotel is really a mess. Ugh.

via tripadvisor

Vermont_travelers_11

Solo Travel · Jun 2025

Broken elevators, no hairdryer, but plenty of fighting

Liked:The hotel's elevators are broken, which apparently is a constant thing. They never really explained this at check-in, but told me to follow the signs to the elevators, which are in a back office area. That one is for laundry and garbage and the door didn't close, so I only took it once. The room was 65 degrees and it took about 12 hours for the heat to really kick in. The heater is blown-hot-air type of thing on the upper wall, so imagine a high pitch whine all night long blowing around air. There was no hair dryer and the room phone didn't work so I couldn't call for one. I tried taking the stairs only to get off at the second floor because the stairs didn't go all the way to the first. I found myself in the middle of an MMA event being held at the hotel that night, complete with people warming up right in front of me and a giant cage with competitors fighting in the main ballroom. Wyndham wouldn't refund my money for this stay, but instead invited me to join their members program. It is a terrible hotel and you should avoid it as much as possible.

via tripadvisor

541aileenh

Family · Apr 2025

Don't Go!

Liked:The front desk was very unfriendly and the place was creepy. It is huge but feels very empty. Lots of reviews showed mice in the rooms, which we didn't see until after we booked it so we didn't end up staying. Stay clear of this place. Go to the Courtyard Marriott instead.

via tripadvisor

Location

How to Find Us

70 State St, Rochester, New York, 14614

Rochester · US

+1 585-475-9190

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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