Name: Home2 Suites by Hilton Rochester Henrietta, NY
Address: 999 Jefferson Road, Rochester, NY 14623
Rating: 9

Home2 Suites by Hilton Rochester Henrietta, NY | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Rochester, us

Modern Amenities

Experience comfort and convenience at Home2 Suites by Hilton Rochester Henrietta, NY. Each room is equipped with a flat-screen TV, microwave, and refrigerator, ensuring a relaxing stay.

Fitness and Laundry Facilities

Stay active during your travels with our Spin2 Cycle fitness and laundry center. Keep your wardrobe fresh and enjoy a workout without leaving the hotel.

Complimentary Breakfast and Nearby Dining

Start your day right with a complimentary hot breakfast before exploring nearby dining options like Outback Steakhouse. From morning fuel to evening delights, we have you covered.

Book now for a seamless stay just minutes away from Rochester's city center.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

450 reviews

Highlights

+Friendly staff
+Convenient location
+Pleasant experience

Could Improve

–Room not cleaned
–Service issues
–Noise disturbances

Cleanliness7.3

Some reviews mention room not being cleaned for three days and leaks indicating poor cleanliness.

Service10.0

Most reviews praised the friendliness of the staff, though some service issues were highlighted.

Location10.0

Location was deemed very convenient for guests' activities.

Room Quality8.3

Room issues noted, particularly regarding availability upon check-in.

Amenities7.8

Pool availability and amenities described as lacking.

Value for Money8.8

Concerns about value due to service and room issues affect overall perceived value.

Food and Beverage9.8

No specific comments but assumed standard for the hotel tier.

Overall Experience10.0

Despite several complaints, many guests expressed a comfortable and pleasant stay.

Cortney

Family With Children · Jun 2026

Best Hotel of all Rochester.

Liked:Sara, front desk staff, went totally out of her way to help a sister out! The big guy (boss) is the best! Our first morning there, the morning front desk clerk greeted me with the biggest smile and brightest 'Good Morning', and the kitchen staff greeted me the same way. Sara is the sweetest woman you'll ever meet! She so kind and caring! The pool was our favorite part (4 kids). On-site laundry- clean, tidy, just be sure to look carefully at the machines as they somewhat look identical, which can cause an operator error when washing and drying your laundry. The ice machine at the end of our hall was my best friend, as I love ice! The suite we were in was a little small, but that's my fault for not looking and doing a little more research. Sara and Boss Man will def be seeing us again!

Disliked:That we couldn't stay longer!

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Jennell

Couple · Jun 2026

I would definitely be back

Liked:I love it here always clean and friendly staff

Disliked:Nothing

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Traci

Family With Children · Jun 2026

Pleasant staff, clean facilities. Would stay again.

Liked:Location was great - U of R close, shopping and restaurants too. Room was clean and comfortable. More than enough room for 3 people. Medium size refrigerator. Pool was good size and clean. Exercise room was clean.

Disliked:Would have been nice to have an earlier check in time (1:00 - 2:00 pm).

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Stephanie

Solo Traveller · May 2026

Liked:Breakfast was amazing. Room was a nice size.

Disliked:Bed wasn't so comfortable. Room could use at least a 2 eye stove top. And a tub for a more relaxing stay.

via Nuitee

Location

How to Find Us

999 Jefferson Road

Rochester · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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