Holiday Inn Express Rochester - University Area by IHG

Multiple comments indicated cleanliness issues, such as smeared mirrors and unclean toilets.

Most comments highlight friendly and helpful staff, although some issues were reported.

The location was convenient for access to the airport and attractions, but difficult to find in the dark.

Several comments noted issues like broken furniture and not cleaning the room properly.

Overall amenities were satisfactory, but there were mentions of things not functioning properly.

Good breakfast options included in the price, but extra fees mentioned impacted perception.

Generally positive comments about breakfast quality and variety, despite a few concerns.

A mix of experiences; some guests had good stays while others encountered significant issues.