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Best Western Rochester Marketplace Inn

Rochester · us

Best Western Rochester Marketplace Inn

7.6
Very Good823 reviews
  1. Hotel Collection
  2. /Hotels in Rochester
  3. /Best Western Rochester Marketplace Inn
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingElectric bicycle charging stationFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Rochester, us

Convenient Location

Located off the New York State Thruway and just 8.5 km from downtown Rochester, Best Western Rochester Marketplace Inn offers easy access to both the city center and major transportation routes.

Modern Amenities

Each room at the hotel is equipped with a microwave, refrigerator, and DVD player, along with a 40" flat-screen cable TV and free wired internet access for your entertainment and convenience.

Complimentary Services

Enjoy a daily buffet breakfast and take advantage of the free airport transfer service provided by the hotel, making your stay even more convenient and hassle-free.

Experience comfort and convenience at Best Western Rochester Marketplace Inn. Book your stay now to enjoy these fantastic amenities and more.

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Location

How to Find Us

940 Jefferson Road

Rochester · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests under the age of 21 can only check in with a parent or official guardian. $250 Smoking Fee will be charged for smoking inside the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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BEST WESTERN ROCHESTER MARKETPLACE INN

Guest Reviews

What Guests Say

7.6

Very Good

823 reviews

Highlights

  • +Friendly staff
  • +Good breakfast options
  • +Convenient location

Could Improve

  • –Odors in rooms
  • –Maintenance issues
  • –Noise disturbances
Cleanliness6.9

Some reviews mentioned odors and maintenance issues.

Service8.4

Staff were often described as friendly and helpful.

Location8.4

Multiple reviews noted the location as convenient and central.

Room Quality6.9

Issues with room conditions were mentioned, including noise and odor.

Amenities7.4

Breakfast options were praised, but some amenities needed improvement.

Value for Money6.9

Some guests felt it was expensive for the area.

Food and Beverage7.9

Breakfast was noted as very good by several guests.

Overall Experience7.9

Despite some issues, many guests reported good overall experiences.

Julie

Couple · May 2026

7

The front desk person, Gregory was very friendly and helpful.

Disliked:The bathroom was extremely small and it was hard to get into the shower.

via Nuitee

Ralph

Couple · May 2026

2

Nasty and needs to be torn down

Liked:Nothing
Disliked:Every last thing! Room dirty, mold, out dated!!! Breakfast was nasty , cold ,rubbery!!Coffee looked like tar!! One lady working and not pleasant! She was overworked,complained no staff and definitely not fair to her!! Will not stay again

via Nuitee

Kelly

Couple · Apr 2026

7

Ok just disappointed in the breakfast.

Liked:Great location, clean, fairly quite, comfortable
Disliked:Breakfast bar was out of frui and waffle mix, eggs were bland, no butter on the buffet, only sausage as meat. Disappointed so got OJ and had to get breakfast out because it was not stocked well. The BW in Victor has a better stocked breakfast.

via Nuitee

Mavensky

Family With Children · Apr 2026

4
Disliked:All

via Nuitee