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Best Western Rochester Marketplace Inn

Rochester · US

Best Western Rochester Marketplace Inn

7.6
Very Good919 reviews
  1. Hotel Collection
  2. /Hotels in Rochester
  3. /Best Western Rochester Marketplace Inn
WiFi availableParkingFree ParkingAccessible parkingLaundryLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Rochester, US

Convenient Location

Located off the New York State Thruway and just 8.5 km from downtown Rochester, Best Western Rochester Marketplace Inn offers easy access to both the city center and major transportation routes.

Modern Amenities

Each room at the hotel is equipped with a microwave, refrigerator, and DVD player, along with a 40" flat-screen cable TV and free wired internet access for your entertainment and convenience.

Complimentary Services

Enjoy a daily buffet breakfast and take advantage of the free airport transfer service provided by the hotel, making your stay even more convenient and hassle-free.

Experience comfort and convenience at Best Western Rochester Marketplace Inn. Book your stay now to enjoy these fantastic amenities and more.

Loading rooms and rates...

Location

How to Find Us

940 Jefferson Road

Rochester · US

+1 585-427-2700

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests under the age of 21 can only check in with a parent or official guardian. $250 Smoking Fee will be charged for smoking inside the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

919 reviews

Highlights

  • +Friendly staff
  • +Good breakfast options
  • +Convenient location

Could Improve

  • –Odors in rooms
  • –Maintenance issues
  • –Noise disturbances
Cleanliness6.9

Some reviews mentioned odors and maintenance issues.

Service8.4

Staff were often described as friendly and helpful.

Location8.4

Multiple reviews noted the location as convenient and central.

Room Quality6.9

Issues with room conditions were mentioned, including noise and odor.

Amenities7.4

Breakfast options were praised, but some amenities needed improvement.

Value for Money6.9

Some guests felt it was expensive for the area.

Food and Beverage7.9

Breakfast was noted as very good by several guests.

Overall Experience7.9

Despite some issues, many guests reported good overall experiences.

Adam

Solo Traveller · Sep 2026

5
Liked:Location. Nearby good restaurants
Disliked:Original room had strong mildew smell. They let us move to a second room which also smelled like mildew but slightly less. Also, the hallways were heavily scented with some kind of perfume or maybe food?

via Nuitee

Frederick

Couple · Sep 2026

5

Comfortable, but disappointing at the same time for the cost.

Liked:The room seemed clean but had a slightly musty/smoky smell and the tiny bathroom was badly remodeled. Breakfast was very busy and some items kept running out, but with only one woman in charge of the desk and breakfast, we will not complain. She was doing it all as well as she could and deserves a raise.
Disliked:The bathroom was a disappointment, we have never had one like it in any other Best Westerns. I will add photos for you of the "remodel" and shoved in light switch. Our daughter said her room was the same and actually saw mold in hers.

via Nuitee

Georgie

Solo Traveller · Sep 2026

9

First time at Rochester

Liked:Location was very convenient. Thanks Georgie
Disliked:Rug was dirty and I meen my feet got black. Toilet did not flush that well. Other than that it was good. Georgie

via Nuitee

Thomas

Couple · Aug 2026

7

Adequate

Liked:Breakfast ok adequate

via Nuitee

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