Name: Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only
Address: Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-877 3000
Rating: 9.4

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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only, Playa del Carmen | Member Rates | Dyme

Free WiFiWheelchair-accessible on-site restaurantFull-service spaFull-service spaSnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Full-service spa, Fitness facilities, Proposal/romance packages available, Parasailing nearby, Area shuttle (surcharge), Health club

Location

Playa del Carmen, MX

Escape to the serene beauty of Viceroy Riviera Maya, a Luxury Villa Resort, where indulgence meets nature.

Relaxation and Rejuvenation

Revitalize your senses at our exquisite spa, offering a variety of massages, body treatments, and facials tailored to your desires. Unwind in our outdoor pool or soak in the hot tub, with a health club for those who want to stay active.

Culinary Delights

Savor authentic Mexican cuisine at La Marea Restaurant or relax with room service. Our all-inclusive rates ensure you enjoy meals and beverages seamlessly as you luxuriate by the beach bar or poolside bar.

Luxury Accommodations

Choose from 41 elegantly designed guest rooms with private plunge pools, plush pillowtop beds, and furnished patios, ensuring complete comfort and privacy during your stay.

Indulge in a memorable vacation experience—book your stay at Viceroy Riviera Maya today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

172 reviews

Highlights

+Exceptional service
+Beautiful location
+Spacious rooms
+Outstanding amenities

Cleanliness9.2

Housekeeping services were prompt and thorough, ensuring a fresh and inviting atmosphere.

Service9.7

All the staff at the resort consistently deliver exceptional service with warmth and professionalism.

Location9.4

The resort is ideally situated amidst the Riviera Maya jungle, providing a unique, private, and romantic ambiance.

Room Quality9.6

The villa we stayed in was spacious, modern, and meticulously maintained.

Amenities9.2

Outstanding amenities with a wonderful experience at both restaurants and bar offering a variety of options.

Value for Money9.1

Exceptional value considering the level of service and amenities provided.

Food and Beverage9.5

Dining at the resort was a wonderful experience, with exquisite dishes and a menu that creates a sense of desire.

Overall Experience9.6

The Viceroy Riviera Maya provides a relaxing, enjoyable and unforgettable experience.

Stephan Von Furstenberg

Solo Traveller · Jun 2026

Perfectly restorative

Liked:Attention unique care of Concierge and generally the staff went above the expectations to perform extraordinary services not usually experienced at other resorts or hotels of the highest bar. I really appreciate this service I received a special shout out to Alberto, who helped save Charlie’s life and went beyond calling. He is a remarkable person. I was blessed to encounter and a Master of the art of hospitality and services

via Nuitee

TonyH2606

NONE · Apr 2026

Wonderful experience!

Liked:Just back from a fabulous 10 night stay. Wanted to get away from it all and hopefully get great service....we got both in an abundance and really enjoyed our time there. The whole setting is super peaceful and private, each villa/room (only 40 or so of them) was in its own little world away from it. Pool area next to the beach was also very nice, with a great team taking care. Do not want to single out any specific team member as it would be unfair to the rest as they all worked tirelessly to make the stay memorable. Highlight of each day was the quality a la carte breakfast taken with a wonderful sea view. Definitely will be back.

via tripadvisor

jenmo2

NONE · Apr 2026

Would go back!

Liked:We had a great experience, all of the staff was fantastic. They go above and beyond when it comes to providing an excellent stay.

via tripadvisor

trician2013

NONE · Apr 2026

Pampered in Paradise

Liked:We can't recommend enough. My sisters and my mother return for a girls' trip every spring. We are treated like queens! The staff always remembers us and welcomes us back. The attentiveness to our needs is unparalleled. And the attention to detail is always so appreciated...the rooms are so lovely and private, with our own small pool. So you can lounge on the shaded patio of your own villa, or at the main pool. The sunrises on the beach are lovely, and eating breakfast at the restaurant, practically on the beach is always so special. We do the all-inclusive package, even though we don't drink much alcohol, because it makes our experience completely stress-free. If you want to feel completely pampered in paradise, treat yourself to this experience!

via tripadvisor

Location

How to Find Us

Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-877 3000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Guests under 13 years old are not permitted at this adults-only property. </li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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